Customer Loyalty Agent - 21.50/hr + Incentives, Hybrid - Richmond

Only for registered members Richmond, United States

1 month ago

Default job background
Full time

Job summary

We're a high-tech home security company that's passionate about protecting the life you've built. So, we've created a culture here that cares just as deeply about the career you're building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities, and make a huge impact on the lives of all those that we protect.

Responsibilities

  • Preserve SimpliSafe customers and their safety by developing an understanding of their home security needs and providing them with personalized monitoring solutions via inbound phone calls
  • Take and apply feedback from coaches and leaders to continuously improve performance 
  • Communicate with exemplary interpersonal skills in the workplace

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