Dir, IT Service Ops - Fort Lauderdale
1 month ago

Job summary
The Director of IT Service Operations provides strategic and operational leadership for all technology support services across Charter Schools USA and related companies and stakeholders.
+Responsibilities
- Provide leadership and oversight to State IT Directors ensuring consistent service quality across lines of business an locations including schools offices or events places of work
- Manage the Service Desk team ensuring multichannel support phone ticketing chat in person is delivered efficiently within defined SLAs
Job description
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