Event Security - Bridgeport, United States - Oak View Group

Oak View Group Bridgeport, United States

2 weeks ago

Part time

Description

Overview:

Safety is our upmost priority at Total Mortgage Arena. This position is responsible for ensuring that the arena is a safe and welcoming environment for all patrons. Security staff will be responsible for access to the arena, ensuring guest enter safely and for the security inside of the arena, by limiting access to restricted areas as well as deescalating volatile situations.

salary: $16.69

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

job expires 12/31/2024

Responsibilities:

Uphold security directives, most importantly our mission to take reasonable steps to protect the safety and security of our venues' guests, employees, and assets with respect towards everyone's dignity and legal rights.
Verifies credentials to ensure control of access into restricted areas
Secures the perimeter of ticketed areas
Screens guests as they enter the facility in accordance with the event standards
Resolve escalated security situations, providing appropriate warnings and contacting local police if ejections/arrests are warranted/necessary
Works cooperatively with event staff and local police
Interacts with guests in a polite and professional manner
Assist with directional and informational inquiries. Serve as escalation point for complaints/issues
Consistently and continually enforces facility policies & procedures related to prohibited items, disruptive behavior, etc.
Performs other duties as required to the satisfaction of Supervisors and Management

Qualifications:

Valid CT Guard Card, preferred
Prior Customer Service Experience, preferred
Excellent communication skills required with thorough understanding of written and spoken English
Knowledge and skill in radio communication
Ability to listen effectively, take and execute directions, as given
Ability to work a flexible schedule including days, nights, weekends, and holidays
Ability to stand for long periods of time
Ability to exercise sound judgement to diffuse volatile situations
Ability to work independently and in a team environment
Ability to traverse a variety of terrain and floor surfaces including stairs, carpet, concrete
Ability to work in darkened area, around crowds, loud noises and flashing lights
Ability to remain calm and focused in fast-paced environment and stressful situations
Ability to work outside, in adverse weather conditions, as needed
Ability to direct guests where they need to go, as well as direct them in an emergency
Must be able to efficiently screen guest in the form of metal detecting via wands and bag checking

Vaccination Statement:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

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