Customer Service Representative - New Cambria, United States - Archer Daniels Midland Company

Archer Daniels Midland Company New Cambria, United States

3 weeks ago

Description

Job Description

Customer Service Representative - Salina, KS
This is a full time, non-exempt position.

Position Summary:
You will be responsible for actively maintaining an ongoing relationship with customers and the ADM Commercial Team. Will have daily exposure to customers in a dynamic environment and will be responsible for managing many aspects of customer accounts. Representatives will have exposure to order entry/scheduling, accounts receivable, accounts payable and logistics management. Limited travel may be required.

Job Responsibilities:

Work in a busy, customer service-oriented environment
Partner with the Commercial Team to maintain excellent relationships with customers
Interact with customers regarding markets and documentation needs
Enter and manage sales and purchase contracts
Process invoices and monitor accounts receivable and accounts payable
Researching and obtaining resolution of customer issues
Effectively manage positive relationships with ADM Assets, ADM Technical Team and Shared Services
Cross training on all CSR responsibilities
Other reasonable tasks as assigned by supervisor
Produce settlements, checks and delivery sheets for customers/grain producers daily using grain accounting software system
Assist the Scale clerk with weighing trucks, grading grain as needed

Job Requirements:

Willing to work harvest hours when required. This includes some weekends.
Ability to multi task is crucial to being successful in this job. Must adapt and perform consistently in a dynamic environment.
Exceptional verbal and written communication skills to be utilized daily
High regard for accuracy and attention to detail
Ability to collaborate well in a team environment. Dedication to group goals and objectives and continually seek to improve
Excellent organizational skills
Efficient problem solver
Ability to make moderately complex decisions which impact all aspects of the business
Friendly and positive disposition
Proficiency in Microsoft Excel, Word and Outlook required
Associates degree in accounting or business preferred or 2-4 years' experience with accounting and customer service
Ability to learn web based and other computer applications as needed
Prefer 2-4 years of experience with customer service
Actively grow their knowledge of their customers business, grain marketing alternatives and market conditions

Excited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

"AJCIND"
REF:82263BR

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion ADM.

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