Associate Claims Representative - Dallas, TX

Only for registered members Dallas, TX, United States

1 month ago

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Job summary

This position involves working as an Associate Claims Representative. You'll enjoy flexibility to telecommute* from anywhere within the U.S. The role requires research skills to identify specific questions or issues while documenting required information in computer systems.

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Responsibilities

  • Making outbound calls to care providers and minimal inbound calls
  • Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
  • Contact care providers (hospitals) on behalf of the customer to assist with claims related issues or concerns
  • Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues

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