Deli Manager - Montauk - Adams Hometown Markets

Description

Position Overview:

The Deli Manager oversees the deli department within a retail grocery store, driving efficiency, sales, and profit margins in alignment with the store's goals.

Key Responsibilities:

• Maintain customer satisfaction by providing high-quality products and services.
• Ensure a clean, fresh, and fully stocked sales floor department.
• Train and supervise deli staff to adhere to procedures and customer service standards.
• Schedule shifts for proper coverage and provide ongoing feedback, performance evaluations, and training opportunities.
• Monitor inventory levels, ordering products like meats, cheeses, and prepared salads to maintain a diverse selection.
• Implement inventory control measures to minimize waste and ensure freshness.
• Verify that all deli products meet quality and safety standards.
• Work with suppliers to select high-quality deli products.
• Oversee the preparation of deli items, including sandwiches, salads, and hot foods.
• Present deli products attractively and in compliance with health and safety regulations.
• Handle customer inquiries, concerns, and special requests professionally.
• Set and achieve sales targets.
• Monitor sales performance and implement strategies to maximize profitability.
• Conduct regular safety training for deli staff.
• Oversee cleaning and maintenance of deli equipment and work areas.
• Monitor expenses, control waste, and optimize cost effectiveness.
• Communicate with store management regarding inventory, sales, and issues within the department.
• Adhere to company safety standards.
• Perform other duties assigned by leadership.

Environment:

• Ability to work in varying temperature-controlled environments.

Schedule:

• Flexibility to work various shifts, including evenings, weekends, and holidays.

Experience:

• Preferred: One (1) year of deli management experience or deli sales experience.
• ServeSafe certification or comparable.

Skills:

• Physical abilities: Lift up to 80-85lbs, stand, bend, lift, and twist for up to 90% of your shift.
• Strong communication skills: Ability to communicate clearly and effectively with peers and leaders.
• Organizational skills: Ability to fulfill customer orders in a timely manner and prioritize tasks.
• Working in a team-based environment: Work independently and as a team player to ensure high-quality customer service.
• Quality: Maintain integrity and high standards of product handling.
• Safety culture: Maintain and drive safety policies, ensuring accountability throughout shifts.

Estimated Salary: $45,000 - $65,000 per year, depending on location and experience.