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Customer Service Specialist - Harrisburg, United States - Innova Solutions
Description
Innova Solutions is hiring for a Customer Service RepresentativeCustomer Service Specialist
Position type:
Contract (W2)
Location:
Charlotte,NC /Salt Lake City, UT/ St Louis, MO- Hybrid role.
The ideal candidate will have:
2 years of Customer Service Financial Services or Contact Centre experience.
Brokerage background
Active Series 7 certification
As a Customer Service Specialist- you would:
Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service.
Review and analyze basic or tactical Customer Service assignments or challenges that require research evaluation and selection of alternatives related to low-to-medium risk deliverables.
Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function policies procedures and compliance requirements.
Provide information to client personnel in Customer Service..
American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy.