Sales Associate - Oshkosh, United States - Michael Kors

Michael Kors Oshkosh, United States

2 weeks ago

Description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you

JOB PROFILE:

SALES ASSOCIATE

REPORTS TO:
Management Team

DIVSION:
Retail

MAIN JOB OBJECTIVE

To achieve sales goals and develop lasting client relationships.

These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

ESSENTIAL JOB RESPONSIBILITIES

SALES GENERATION

Meet sales goals
Utilize the elevated levels of sales and service to maximize sales performance
Demonstrate an in-depth knowledge of the merchandise
After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to

ensure customer satisfaction

Comply with all sales related policies and procedures
Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

Provide the highest level of customer service
Build and maintain repeat clientele; utilize client book
Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

OPERATIONS

Keep selling floor and merchandise neat, organized and stocked
Assist in the maintenance of all inventory in the stockroom and on the selling floor
Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
Participate in inventories
Comply with all Point-of-Sale policies and procedures
Properly execute all relevant register functions
Adhere to work schedule, inclusive of time and attendance
Participate in all relevant training and development seminars, programs and meetings as directed by store

management

EXPERIENCE:

Minimum 2 years retail experience.

At Capri, we are all responsible for creating a diverse and inclusive workplace.

We try to inspire change and growth within each other and believe success is a result that comes from our differences.

Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

M/D/F/V

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