-
Human Resources Analyst
2 weeks ago
County of Mohave Arizona Kingman, United StatesPerforms advanced level work in a wide variety of professional human resource management functions and activities. May be assigned one or more areas of responsibility including: job classification, compensation, employment services (recruitment and s Human Resource, Analyst, Supp ...
-
Travel MRI Technologist
22 hours ago
FlexCare Imaging Kingman, United StatesFlexCare Imaging is seeking a travel MRI Technologist for a travel job in Kingman, Arizona. · Job Description & Requirements · Specialty: MRI Technologist · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: 12 weeks · 36 hours per week · Shift: 12 hours, ...
-
Travel CT Technologist
2 days ago
FlexCare Imaging Kingman, AZ, United StatesFlexCare Imaging is seeking a travel CT Technologist for a travel job in Kingman, Arizona. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, d ...
-
Travel CT Technologist
1 day ago
FlexCare Imaging Kingman, United StatesJob Description · FlexCare Imaging is seeking a travel CT Technologist for a travel job in Kingman, Arizona. · Job Description & RequirementsSpecialty: CT Technologist · Discipline: Allied Health Professional · Start Date: 06/10/2024 · Duration: 13 weeks · 36 hours per week · Shi ...
-
Travel MRI Technologist
15 hours ago
FlexCare Imaging Kingman, United StatesJob Description · FlexCare Imaging is seeking a travel MRI Technologist for a travel job in Kingman, Arizona. · Job Description & RequirementsSpecialty: MRI Technologist · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: 12 weeks · 36 hours per week · S ...
-
Travel Physical Therapist
2 weeks ago
FlexCare Surgery Kingman, United StatesJob Description · FlexCare Surgery is seeking a travel Physical Therapist for a travel job in Kingman, Arizona. · Job Description & RequirementsSpecialty: Physical Therapist · Discipline: Therapy · Start Date: ASAP · Duration: 16 weeks · 40 hours per week · Shift: 8 hours, days · ...
-
Travel Nurse RN
2 weeks ago
Supplemental Health Care Kingman, AZ, United StatesSupplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Kingman, Arizona. · Job Description & Requirements · Specialty: Telemetry · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplement ...
-
Travel Nurse RN
1 week ago
Supplemental Health Care Kingman, AZ, United StatesSupplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Kingman, Arizona. · Job Description & Requirements · Specialty: Telemetry · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplement ...
-
Travel Nurse RN
2 weeks ago
Supplemental Health Care Kingman, AZ, United StatesSupplemental Health Care is seeking a travel nurse RN Special Procedures for a travel nursing job in Kingman, Arizona. · Job Description & Requirements · Specialty: Special Procedures · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Descrip ...
-
Travel MRI Technologist
1 day ago
Supplemental Health Care Kingman, AZ, United StatesSupplemental Health Care is seeking a travel MRI Technologist for a travel job in Kingman, Arizona. · Job Description & Requirements · Specialty: MRI Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Desc ...
-
Travel CT Technologist
6 days ago
Supplemental Health Care Kingman, AZ, United StatesSupplemental Health Care is seeking a travel CT Technologist for a travel job in Kingman, Arizona. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Descri ...
-
Travel CT Technologist
2 weeks ago
Supplemental Health Care Kingman, United StatesSupplemental Health Care is seeking a travel CT Technologist for a travel job in Kingman, Arizona. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job ...
-
Travel Nurse RN
1 week ago
Supplemental Health Care Kingman, AZ, United StatesSupplemental Health Care is seeking a travel nurse RN Telemetry for a travel nursing job in Kingman, Arizona. · Job Description & Requirements · Specialty: Telemetry · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supplement ...
-
Travel Physical Therapist
2 weeks ago
Supplemental Health Care Kingman, AZ, United StatesSupplemental Health Care is seeking a travel Physical Therapist for a travel job in Kingman, Arizona. · Job Description & Requirements · Specialty: Physical Therapist · Discipline: Therapy · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Description: · Supp ...
-
Travel CT Technologist
2 weeks ago
FlexCare Imaging Kingman, AZ, United StatesFlexCare Imaging is seeking a travel CT Technologist for a travel job in Kingman, Arizona. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: 05/28/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, d ...
-
Travel CT Technologist
1 week ago
FlexCare Imaging Kingman, AZ, United StatesFlexCare Imaging is seeking a travel CT Technologist for a travel job in Kingman, Arizona. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, days · ...
-
Travel CT Technologist
2 weeks ago
Supplemental Health Care Kingman, AZ, United StatesSupplemental Health Care is seeking a travel CT Technologist for a travel job in Kingman, Arizona. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · Employment Type: Travel · Job Descri ...
-
Accounting Analyst
3 weeks ago
American Woodmark Kingman, United StatesTo supervise a design/estimator department in a large Timberlake Service Center by supervising the design/estimators. This supervisor will coordinate the design and pricing activities while providing administrative support for the sales representativ Accounting, Analyst, Sales Re ...
-
Lead Software Developer
3 weeks ago
Arizona Department of Economic Security Kingman, United StatesThis job was posted by : For more information, please see: · Job Summary · Mohave County Information Technology is currently recruiting for a Lead Software Developer in the Kingman, AZ location. · Guides and mentors the development team. Tasks include setting the pace, path and ...
-
rn - emergency
3 weeks ago
All Medical Personnel Kingman, AZ , USA, United StatesSpecialty: RN-Emergency Department -Travel · Job Description · ER nurses work as part of a team with physicians, other nurses and healthcare professionals to provide care, monitor health conditions, plan long-term care needs, administer medicine, use medical equipment, perform mi ...
Customer Service Analyst - Kingman, United States - Sparibis
Description
Title:Customer Service AnalystLocation:Kingman, AZ**Location:** Must be onsite in Kingman, AZ (Remote during COVID) **Years Experience:** 3 Years + **Education:** Bachelors Degree or equivalent preferred. An associate degree or significant relevant experience is required. **Hours:** 8:00am to 5:00pm
**Key Skills:**
Experience in the Telecommunications industry
Knowledge of Systems - STATS, DPI,
**Summary**
The customer service analyst (CSA) will work to achieve or exceed the revenue objectives for accounts executives assigned to them. Ensuring the proper provisioning of services, billing integrity and the timely response to customer inquiries drives customer satisfaction and revenue growth. An integral piece in maintaining existing revenue is contract maintenance and renewal. The CSA is informed on all contract existence and expirations within their base, and they are responsible for assisting with contract renewals.
**Responsibilities**
Support Field Sales Team Members in providing quotes, proposals, contract, and data-gathering requirements.
Manage assigned accounts to fully support all sales associated activity
Monitor installation from order to delivery on special needs requests, keeping customer and salesperson aware of significant changes in schedules and ensure accurate billing.
Educates customers on billing process, how to read bills and verifies billing accuracy, where appropriate
Internal teamwork with other partner groups (Call Center, Contract Admin, Operations, Engineers, NPC, Translations, etc.) to implement services and resolve customer problems and strive to achieve complete customer satisfaction
Assist direct sales to meet or exceed contract renewal objectives.
Submit MACD and simple orders to provisioning groups through STATS system that the CSA may have received through direct customer calls, Account Executives, or other internal groups
Account auditing for billing accuracy and additional revenue opportunities where appropriate
Manage and report out on all churn in excess of 5+ lines, PRI and Channelized DS1 services
Use to assist salesperson in account management
Manage module to annual growth targets as an assistance to our sales team.
Provides customers with contacts and escalation list of Frontier back offices
**Qualifications**
Drug/background screening required prior to start
The CSA must have a minimum of 3+ years experience in similar account management responsibilities. The selected individual will have experience in the Telecommunications industry. The individual must possess strong time management, communication, customer service, and organizational skills
An associate degree or significant relevant experience is required. Bachelors degree preferred.
Strong phone and presentation skills
Good customer relationship building experience
Goal and results driven
Always follows through and completes tasks on time
Project management ability
Community Involvement is expected
Knowledge of Systems - STATS, DPI,
**About Sparibis**
We understand your time is precious, so let us do the work for you Sparibis LLC is a professional solutions firm that Clients rely on to access the best talent to drive their business success. Let Sparibis find your right career fit
Sparibis is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.