Security Operations Center - Austin

Only for registered members Austin, United States

1 day ago

Default job background
$8,488 - $14,356 (USD)
Date: · Feb 20, 2026 · Location: · AUSTIN, TX · Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. · At HHSC, your contributions matter, and we support you at each stage of your l ...
Job description

Date:
Feb 20, 2026



Location:

AUSTIN, TX


Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.

At HHSC, your contributions matter, and we support you at each stage of your life and work journey.

Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional Title:
Security Operations Center (SOC)

Team LeadJob Title:
Cybersecurity Analyst IVAgency: Health & Human Services CommDepartment: CHIEF INFO SECURITY OFFICE
Posting Number: 14089Closing Date: 04/21/2026

Posting Audience:
Internal and External

Occupational Category:
Computer and Mathematical

Salary Range:
$8, $14,356.00

Pay Frequency:
Monthly

Salary Group:
TEXAS-B-29Shift: Day

Additional Shift:
Days (First)

Telework


Travel:

Regular/Temporary:
RegularFull Time/

Part Time:
Full timeFLSA Exempt/Non-Exempt: Exempt

Facility

Location:


Job Location City:

AUSTIN
Job Location Address: 4601 W GUADALUPE ST


Other Locations:
MOS Codes: 0605,0630,0631,0639,0670,0679,0681,1702,1705,1710,1720,1721,1799,2611,2659,8055,8858,14N,14NX,170A

170B,17A,17B,17C,17C0,17DX,17S,17SX,17X,181X,182X,183X,184X,1B4X1,1D7X1,1N4X1,255A,255N,255S,25B,25D

26A,26B,26Z,514A,5C0X1D,5C0X1N,5C0X1R,5C0X1S,5IX,681X,682X,683X,781X,782X,783X,784X,CTI,CTM,CTR,CWT

CYB10,CYB11,CYB12,CYB13,CYB14,IS,ISM,ISS,IT,ITS

Brief Job Description

This position is open to permanent residents or US citizens only.


The Security Operations Center (SOC) Team Lead is a critical leadership position responsible for the daily coordination, performance, and operational effectiveness of the Security Operations Center for the Texas Health and Human Services Commission (HHSC).

This role provides tactical and operational oversight of security monitoring, incident response, and vulnerability management activities to ensure the confidentiality, integrity, and availability of HHSC information systems.


The SOC Team Lead guides a multidisciplinary team of internal staff and external partners, including SOC Analysts, Cybersecurity Analysts, Vulnerability Management personnel, and SIEM Engineers.

The position requires deep technical expertise in cybersecurity operations, strong team-building capabilities, and a commitment to continuous process improvement and workforce development.

Essential Job Functions (EJFs)

Leadership and Team Coordination

Provide daily leadership, technical guidance, and mentorship to SOC personnel, including Analysts, Vulnerability Management staff, and SIEM Engineers.
Coordinate a hybrid workforce of onsite and remote staff, ensuring seamless communication, effective handoffs between shifts, and team accountability.

Serve as the primary technical escalation point for Tier II and Tier III security incidents, providing hands-on direction during complex or high-risk events.

Act as the lead incident responder or incident commander for major cybersecurity incidents in accordance with HHSC policies.
Promote a culture of continuous learning by identifying skill gaps and overseeing technical training programs for SOC personnel.
Manage scheduling and shift rotations to ensure 24/7/365 coverage, including after-hours, weekends, and holidays.
Maintain and report key operational metrics (KPIs) to leadership to demonstrate SOC health and effectiveness.
Support audit and compliance activities by providing necessary documentation and evidence of security operations.

Collaborate on the review and validation of the Cybersecurity Incident Response Plan to ensure it remains actionable for the team.

SOC Operations & Technical Oversight

Drive the continuous improvement of incident response processes, Standard Operating Procedures (SOPs), and automated playbooks.

Monitor and optimize security alerting across the Microsoft security stack, including M365, Microsoft Defender for Endpoint (MDE), Defender for Cloud Apps (MDCA), and DLP solutions.

Guide investigations related to Zero Trust Network Access (ZTNA) technologies to ensure secure remote access aligns with agency policy.
Ensure Identity and Access Management (IAM) platforms (Okta, SailPoint, ) are monitored effectively with clear escalation paths for anomalies.
Supervise proactive security functions, including vulnerability management, threat hunting, and the fine-tuning of security tools.
Coordinate with system owners to ensure vulnerabilities are prioritized, remediated, and verified in a timely manner.
Lead proactive threat hunting initiatives during low-traffic periods to optimize detection logic within the SIEM, EDR, and IPS.
Manage the development of automation scripts (SOAR) to reduce manual tasks and improve response times.
Oversee the creation of SIEM dashboards and reports to provide real-time visibility into the HHSC threat landscape.
Ensure all investigations and incident documentation meet HHSC forensic and administrative standards.
Provide technical subject matter expertise to assist leadership in evaluating security tool renewals and new procurements.

Tactical Planning and Continuous Improvement

Assist in the development and testing of SOC-specific disaster recovery and business continuity plans.
Facilitate and participate in tabletop exercises and red/blue team drills to test the agency's incident response readiness.
Provide technical recommendations to enhance security monitoring, such as identifying new log sources or architectural gaps.
Evaluate and recommend updates to SOC workflows to adapt to emerging threats and new technologies.
Identify specific certifications and professional development paths to keep the team at the forefront of the cybersecurity field.

Knowledge, Skills And Abilities (KSAs)

Knowledge of incident response frameworks and best practices.
Knowledge of security operations with an emphasis on patrol, inspection and response services.
Knowledge of supervisory practices and procedures.
Knowledge of a variety of security and safety devices and controls.
Good organizational skills.
Strong customer service and results orientation skills.
Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
Exceptional time-management skills with the ability to prioritize and delegate tasks in a fast-paced environment.
Excellent leadership, communication, and interpersonal skills.
Skilled in documenting O365/Azure platform technical issues, analysis, client communication, and resolution as part of cyber risk mitigation.

Demonstrated leadership abilities and adaptability when facing unique challenges, with experience working effectively with individuals in diverse cultures and business environments.

Ability to provide positive direction and motivate performance.
Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
Ability to track and maintain schedule assignments.
Ability to be an effective team member.
Ability to maintain professional composure when dealing with unusual circumstances.
Ability to adapt to various sites and changes in post procedures.
Ability to write routine correspondence, including logs and reports
Ability to maintain the security and integrity of critical infrastructure systems by preventing unauthorized access and ensuring compliance with laws and regulations related to national security and foreign ownership restrictions

Registrations, Licensure Requirements Or Certifications

Must hold at least one or more of the following certifications:

Certified Information Systems Security Professional (CISSP)
Certified Information Security Manager (CISM)
GIAC Security Operations Manager (GSOM)
Microsoft Cybersecurity Architect (SC-100)
Certified SOC Analyst (CSA)
AWS Certified Solutions Architect

Initial Screening Criteria


Bachelor's degree in information security, Computer Science, a related field, or equivalent work experience on a year-for-year basis up to 4 years.


A minimum of 8 years of experience within security operations, cyber threat intelligence, or incident response, with at least 5 years in a leadership role in a SOC (Security Operations Center) or IR team.

Additional Information

Candidates for this position will be subject to a pre-employment security review to determine employment eligibility.

This is an onsite position, with 5 days in office required.

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans


Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting.

All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.

For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations


In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.

If you need assistance completing the on-line application, contact the HHS Employee Service Center at If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility


Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework.

Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.


Nearest Major Market:
Austin


Similar jobs

  • Work in company

    Operator, Security Operations Center

    Only for registered members

    As a SOC Operator you can expect to play a crucial role in supporting the business. You will work in a fast-paced agile environment and collaborate with other teams for effective incident resolution. · ...

    Austin, TX

    1 month ago

  • Work in company

    Operator, Security Operations Center

    Only for registered members

    Support the business in a fast-paced environment by monitoring, tracking, and coordinating response to incidents. · ...

    Austin

    1 month ago

  • Work in company

    Operator, Security Operations Center

    Only for registered members

    As a SOC Operator, you can expect to play a crucial role in supporting the business. Your responsibilities will include monitoring, tracking, and coordinating response to incidents in a fast-paced environment. · ...

    Austin

    2 weeks ago

  • Work in company

    Security Operations Center

    Only for registered members

    Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits p ...

    Austin $8,488 - $14,356 (USD) Full time

    1 day ago

  • Work in company

    Access Center Operator

    Only for registered members

    The Dell Medical School seeks an Access Center Operator to handle inbound and outbound calls for patients caregivers healthcare providers facilitating seamless communication patient access healthcare services. · Answer incoming calls promptly professionally. · Identify caller nee ...

    AUSTIN, TX

    1 week ago

  • Work in company

    Access Center Operator

    Only for registered members

    The Dell Medical School is seeking an Access Center Operator to serve as the first point of contact for patients, caregivers, and healthcare providers handling inbound and outbound calls to facilitate seamless communication and patient access to healthcare services. · ...

    Austin $38,500 - $0 (USD) Full time

    1 week ago

  • Work in company

    Access Center Operator

    Only for registered members

    The Access Center Operator serves as the first point of contact for patients, · caregivers, and healthcare providers, handling inbound and outbound calls to facilitate seamless communication · and patient access to healthcare services.This role requires strong communication skill ...

    Austin

    1 week ago

  • Work in company

    Security Operations Center

    Only for registered members

    Date: Feb 20, 2026 · Location: · AUSTIN, TX · Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life ...

    Austin, TX $65,000 - $135,000 (USD) per year

    17 hours ago

  • Work in company

    Security Operations Center

    Only for registered members

    The Security Operations Center Manager is responsible for managing security operations at HHSC. · ...

    Austin $8,488 - $14,356 (USD)

    3 weeks ago

  • Work in company

    Security Operations Center

    Only for registered members

    The Security Operations Center (SOC) Manager is a key leadership position responsible for the overall management performance and effectiveness of the Security Operations Center for Texas Health and Human Services Commission (HHSC). · ...

    Austin, TX

    2 weeks ago

  • Work in company

    Network Operations Center

    Only for registered members

    The NOC Team is the heart of our Support Operations division and an entry-level technical role. · This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of work on the fly.The NOC handles all incoming tasks such as support and dispatch ...

    Austin

    1 month ago

  • Work in company

    Network Operations Center

    Only for registered members

    The NOC Team is the heart of our Support Operations division and an entry-level technical role. · ...

    Austin, TX

    1 month ago

  • Work in company

    Access Center Operator

    Only for registered members

    The Access Center Operator serves as the first point of contact for patients, caregivers, and healthcare providers, handling inbound and outbound calls to facilitate seamless communication and patient access to healthcare services. · ...

    Austin, TX

    1 week ago

  • Work in company

    Network Operations Center

    Only for registered members

    The NOC Team is the heart of our Support Operations division and an entry-level technical role. · Act as a point of contact for all types of service requests. · Communicate directly with customers as needed. · ...

    Austin, Texas, United States

    1 week ago

  • Work in company

    Operator, Data Center, Facilities

    Only for registered members

    A Tesla Data Center · Operator is responsible for monitoring and operating critical data center equipment to ensure uninterrupted operations. · ...

    Austin

    1 month ago

  • Work in company

    Data Center Operations Technician

    Only for registered members

    We're hiring Data Center Operations Technician to join Sabey Data Centers in Austin TX If you're passionate about hands-on technical work that keeps mission-critical systems running this is your opportunity to grow with an industry leader You'll play a key role in maintaining the ...

    Austin $54,987 - $82,480 (USD) OTHER

    1 month ago

  • Work in company

    Data Center Operator I

    Only for registered members

    Performs operational tasks on data center computer equipment. Monitors the infrastructure and systems of the data center and responds to system interventions and failures. · ...

    Austin Part time

    1 week ago

  • Work in company

    Data Center Operations Technician

    Only for registered members

    +Hands-on day-to-day operation of a 24/7 data center+Perform basic preventive maintenance tasks+Troubleshoot electrical/mechanical equipment+ · Equipment Maintenance and Repairs · Troubleshooting and Issue Resolution · ...

    Austin

    1 month ago

  • Work in company

    Security Operations Center Manager

    Only for registered members

    We are seeking a Security Operations Center SOC Manager to join the Safety and Security Department at Driftwood Golf and Ranch Club. · Maintain personal concierge security approach for all members guests and employees while on property · Oversee daily operations of the Security ...

    Austin, TX

    1 month ago

  • Work in company

    Lead, Technical Operations Center

    Only for registered members

    We are seeking a highly motivated and experienced Technical Operations Center Lead to manage and mentor our 24/7 Technical Operations Center team. This role is the lynchpin of our live service operations, critical for maintaining the high availability, performance, and reliabilit ...

    Austin Full time

    4 days ago