Reservationist- Monday to Friday, No Weekends - Washington
1 month ago
Job Summary
The Reservations Agent must have the ability to perform all reservations call center functions including taking reservations,making outbound calls, email, SMS and website chat communication with guests.
Responsibilities
- Manage call activity,email activity,messaging activity,SMS activity and website chat activity at a high fast volume.
- Actively sell rooms to customers while accurately quoting rates,packages/additional fees and policies. Upsell to higher priced products or packages when possible.
- Effectively and respectfully communicate with customers verbally through email or messaging.
Job description
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