Senior Service Specialist - Miami, United States - EPIQ Systems

Description

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Senior Service Specialist

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locations

USA-Miami-FL-1001 Brickell Ave, Suite 900

time type

Full time

posted on

Posted 3 Days Ago

job requisition id

R0027859
It's fun to work at a company where people truly believe in what they are doing

Job Description:

A Senior Service Specialist provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

RESPONSIBILITIES
Mail Services

includes metering, sorting, and distributing mail and accountable packages per schedule
Copy Services

includes accurately producing copy, print and scan projects per written instructions
Reception

includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
Hospitality Services

includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed
Floor Coordination

includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
Facilities Services

may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
Works independently on assigned production tasks
Handles client complaints as they arise such as: lost parcel, damaged packages, untimely deliveries and other similar situations
Job Requirements
High School Diploma or GED
Minimum of 1 year professional level work experience in a production setting
Previous experience in a client service oriented field
Working knowledge of PC applications such as Microsoft Office, especially MS Word, Outlook and Excel
Ability to multitask with attention to detail
Ability to resolve issues with professionalism and tact
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 50 lbs
Ability to walk, bend, kneel, stand or sit for an extended period of time
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law.

Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction.

In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities.

If you need assistance or an accommodation during the application process because of a disability, it is available upon request.

Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.

Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

About Us

Epiq is a leading global provider of integrated technology and services for the legal profession, including eDiscovery, managed services, bankruptcy, class action and mass tort administration, federal regulatory actions and data breach responses.

Our innovative solutions are designed to streamline the administration of litigation, investigations, financial transactions, regulatory compliance and other legal matters.

Epiq's subject-matter experts bring clarity to complexity, create efficiency through expertise and deliver confidence to our clients around the world.

We strive for a cohesive, collaborative environment that focuses on group achievement.

With over 8

000

associates worldwide, Epiq operates

in 19 countries and over 80 global locations .

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