Account Onboarding Specialist II - Orlando, United States - Wyndham Destinations

Description

We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Wyndham Destinations is looking for an Account Onboarding Specialist II. This Specialist II will perform various office duties including, but not limited to - receive and process incoming documents; audit all contract documents for data accuracy and compliance with various state, regulatory, and underwriting requirements; and key owner conversions into Club accounts. Identify discrepancies and inaccuracies that prevent contract eligibility for securitization, flag accounts that violate documented business rules, and assist with resolution of these discrepancies with Travel & Leisure business partners. Meet department production and quality expectations. Additional duties may involve escrow functions, lender and status code updates, systems testing, and shipping of contract documents. Stay up to date with corporate and departmental policies, use appropriate discretion with confidential information and communication, and complete ad-hoc projects and assignments as requested by management.

How You'll Shine

• Audit contracts for accuracy and compliance with state, regulatory and underwriting requirements, across all brands
• Coordinate resolution of contract discrepancies with business partners and owners
• Logging and delivering of hold checks
• Complete other duties as assigned by management
• Create/update check in sheets
• Report team dashboards

What You'll Bring

Education

• High School diploma or GED equivalent

Knowledge and Skills

• Excellent verbal and written communication skills
• Ability to be detailed, accurate and thorough
• Ability to multitask and adapt to changes and a demanding work environment
• Must possess good time management and organizational skills
• Dedication to providing exceptional customer service
• Deadline conscious with strong drive and initiative
• General understanding of securitization and underwriting requirements
• Strong analytical, problem solving, and troubleshooting skills
• Ability to management workload using department dashboards

Technical Skills

• Intermediate PC skills and proficiency in MS World, Excel, PowerPoint, Access, and Outlook

Job Experience

• 3 years general office experience

Unless there is a legal requirement, experience will be accepted for the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Job Requisition: R-84526