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New York City

    Server - Hiring Immediately - New York, United States - Tao Group Hospitality

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    Full time or Part time
    Description

    Server


    $10.65/hr + tips

    Position Summary:
    Actively takes orders, conducts full and complete food/beverage service, and monitors guests' dining experience. Interacts with the dining room guests, fellow employees, and supervisors in a polite, courteous manner to ensure gracious hospitality.

    Duties and Responsibilities:
    including but not limited to
    • Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
    • Anticipate and accommodate the needs of the guests.
    • Maintain general cleanliness of assigned stations and the entire venue.
    • Provides professional and exceptional service.
    • Presents menus, answers question and make suggestions for all food and beverage items.
    • Informs guests of all food and beverage specials, with prices.
    • Required to solicit any allergy or dietary restrictions from each guest.
    • Accurately enter all orders into the POS system and follows proper cash/payment card procedures.
    • Ensures the delivery of all food and beverage to the guests.
    • Follow supervisor's instructions, communicate with and support co-workers while being a team player.
    • Possesses in-depth knowledge of all food and beverage menus and the company.
    • Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
    • Complies with Department of Health and company sanitation standards.
    • Works as part of a team and provides help and support to all fellow team members.
    • Accurately completes all end-of-shift financial procedures.
    • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers and chefs.
    • Properly sets-up floor and other opening/closing procedures as directed by management, including: o Ensures all tables, chairs and banquettes are clean and free of debris o Sets tables with proper settings o Wipes down chairs, tables and banquettes o Stocks side-stations with prescribed supplies o Performs opening side-work as prescribed o Performs closing side-work as prescribed
    • Reports all breakage, damage of equipment or furniture immediately to management.
    • Attends and participates in daily pre-service meetings.
    • Attends and participates in any training sessions or departmental meetings.
    • Learn by listening, observing other team members and sharing knowledge while leading by example.
    • Portrays a positive and professional attitude.
    • Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
    • Works as part of a team and provides help and support to all fellow team members.

    Training Requirements:

    • Tao Group Hospitality in-venue dining room server training, Alcohol Awareness Certificate, Food Handling Certificate.

    Minimum Education and Qualifications:

    • Previous hospitality experience.
    • Previous dining room server experience.
    • Experience in a high-volume restaurant/nightclub/lounge.

    Physical Demands and Work Environment:

    • Must be able to stand, lift and bend for extended periods of time.
    • Must be able to bend and lift to 50 lbs.
    • Role may include job duties or tasks requiring repetitive motion.
    • Exposure to hot kitchen elements or cleaning materials.
    • Must be able to work and remain focused in a fast-paced and ever-changing environment.
    • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays


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