Admissions Associate - New Orleans - Elixir Technologies

    Elixir Technologies
    Elixir Technologies New Orleans

    4 days ago

    Part time
    Description

    Job Type
    Part-time
    Description
    The National WWII Museum is currently seeking a part-time Admissions Associate. Reporting to the Visitor Services Manager, the Admissions Associate maintains a welcoming rapport with visitors and provides information and other customer services as necessary. The Associate determines admission prices and processes ticket orders in a courteous manner, giving Museum guests an exceptional level of service at all times.
    Requirements

    • Determines admission status of groups and individuals and quickly and accurately processes tickets purchases.
    • Assists with information as required to help visitors enjoy their museum visit.
    • Actively trains to stay up to date on upsell opportunities, including PT-305 tours, entertainment options, and outbound travel.
    • Trains other Admissions Associates as necessary.
    • Assists with the check in of groups.
    • Practices the Service Basics at all times. Provides a welcoming and inviting experience for Museum visitors.
    • Notifies the Manager and Assistant Director of Visitor Services of immediate and/or general customer service, security, or safety issues.
    • Accounts for and balances receipts at the end of the shift.
    • Undertakes other duties and special projects as assigned by the Visitor Service Manager and Assistant Director of Visitor Services.
    • Works closely with Membership and Volunteer Departments
    • Assists in answering the main phone line.
    Qualifications
    • Experience balancing daily receipts and familiarity with ticket sales software programs.
    • Experience working with the public, especially in sales.
    • Positive attitude and enthusiastic demeanor.
    • Comfortable working within a team, as well as for extended periods independently.
    • Excellent communication skills, both written and verbal.
    • Initiative, organizational skills and good judgment.
    • Ability to work accurately in a fast-paced environment.
    • Willingness to work overtime during special events or heavy visitation periods. Weekend work required.
    The National WWII Museum offers a competitive wage and benefits package for part-time staff which includes 401k and paid vacation and sick leave.

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