- Answering calls from different crisis hotlines
- Deescalation and screening those that call in for risk & safety.
- 23+ years of experience within the crisis/behavioral health space
- Ability to work remotely with access to strong, reliable highspeed internet
- Ability to navigate highstress situations that include topics such as suicidal ideation
- Must exhibit qualities of acceptance, empathy, and objectivity while being nonjudgmental, nondirective, and responsive to the feelings of callers
- Must have access to private workspace with a door that complies with HIPPA regulations
- Must have a PC or Mac in accordance with hardware, software and RAM requirements (equipment is NOT provided)
- Crisis Intervention support or emergency dispatch experience
- Ability to engage with diverse communities
- Computer experience and proficient typing skills
- Excellent listening and verbal communication skills
- Ability be present and focused during a rigorous and time intensive training period
- 5+ years of experience within the crisis/behavioral health space
- Mental health/first aid certifications
- Nonclinical paraprofessionals
- Psychological first aid training (6hour duration)
-
Crisis Intervention Specialist
2 weeks ago
Fairfax County (VA) Fairfax, United StatesCrisis Intervention Specialist - Emergency Services & Crisis Care · Salary · $79, $132,977.52 Annually · Location · FAIRFAX (HH12), VA · Job Type · FT Salary W BN · Job Number · Department · Community Services Board · Opening Date · 04/06/2024 · Closing Date · 7/5/2024 11:59 PM E ...
-
Remote Crisis Specialist
1 week ago
Insight Global Oakton, United StatesInsight Global is seeking fully remote contact center crisis specialists who can conduct life-saving support for a wide demographic. The crisis intervention specialists will be responding to crisis hotline calls according to established protocols, assess the degree of callers' ri ...
-
Mobile Crisis Specialist
2 hours ago
The Affiliated Sante Group Waldorf, United StatesJob Description · Job DescriptionMake an impact in the community you call home with Sante's compassionate and experienced Southern Maryland Crisis Response Team. · We are seeking a Full-Time Mobile Crisis Specialist to join our frontline crisis intervention team in La Plata, MD. ...
-
Mobile Crisis Specialist
2 hours ago
The Affiliated Sante Group Waldorf, United StatesJob Description · Job DescriptionDO YOU HAVE A PASSION FOR MAKING AN IMPACT IN YOUR COMMUNITY? · PLEASE JOIN OUR TEAM OF PROFESSIONAL AND DEDICATED STAFF · EXCELLENT OPPORTUNITY · COMPETITIVE PAY STARTING AT $65k · NOT REMOTE (in office) · What We Do: · Santé Group Companies prid ...
-
Mobile Crisis Specialist
2 weeks ago
Rock Creek Foundation and the Affiliated Santé Group Silver Spring, United StatesAbout the Hiring Organization · Since the 1990s, the Affiliated Santé Group (Santé meaning health in French) has supported individuals living with mental, emotional, and substance use conditions through a consortium of nonprofit organizations. The common thread between them all ...
-
Crisis Intervention Specialist
4 weeks ago
Fairfax County Government Fairfax, United States Full timeJob Announcement · $10,000 Sign-On Bonus* · Works as part of multidisciplinary team serving individuals with serious mental illness in acute crisis who are high risk, in addition to those diagnosed with intellectual and developmental disorders and substance use or co-occurring di ...
-
PRN Mobile Crisis Specialist
3 days ago
Sante Group Waldorf, United StatesDO YOU HAVE A PASSION FOR MAKING AN IMPACT IN YOUR COMMUNITY? · PLEASE JOIN OUR TEAM OF PROFESSIONAL AND DEDICATED STAFF · EXCELLENT OPPORTUNITY · COMPETITIVE PAY STARTING AT $24 PER HOUR · NOT REMOTE (in office) · What We Do: · Santé Group Companies prides itself in being ...
-
PRN Mobile Crisis Specialist
2 hours ago
Affiliated Sante Group La Plata, United StatesJob Description · Job DescriptionDO YOU HAVE A PASSION FOR MAKING AN IMPACT IN YOUR COMMUNITY? · PLEASE JOIN OUR TEAM OF PROFESSIONAL AND DEDICATED STAFF · EXCELLENT OPPORTUNITY · COMPETITIVE PAY STARTING AT $24 PER HOUR · NOT REMOTE (in office) · What We Do: · Santé Group Compan ...
-
PRN Mobile Crisis Specialist
1 day ago
Affiliated Sante Group La Plata, United StatesDO YOU HAVE A PASSION FOR MAKING AN IMPACT IN YOUR COMMUNITY? · PLEASE JOIN OUR TEAM OF PROFESSIONAL AND DEDICATED STAFF · EXCELLENT OPPORTUNITY · COMPETITIVE PAY STARTING AT $24 PER HOUR · NOT REMOTE (in office) · What We Do: · Santé Group Companies prides itself in being a lea ...
-
Bilingual Crisis Hotline Specialist
2 weeks ago
Community Crisis Services Hyattsville, United StatesJob Description · Job DescriptionSalary: $22/hour · Community Crisis Services, Inc. seeks Bilingual Hotline Specialists to staff our 24/7 hotline serving callers in need from Prince George's County, the state of Maryland, and across the nation. Hotline Specialists serve those ne ...
-
Mobile Crisis Specialist
2 days ago
The Affiliated Sante Group Waldorf, United StatesMake an impact in the community you call home with Sante's compassionate and experienced Southern Maryland Crisis Response Team. · We are seeking a **Full-Time Mobile Crisis Specialist **to join our frontline crisis intervention team in **La Plata, MD.** As a Mobile Crisis Specia ...
-
Crisis Operations Specialist
4 weeks ago
Non-Departmental Agency Washington, United States Full timeSummary · USAID's Bureau for Humanitarian Assistance (BHA) provides life-saving humanitarian assistance-including food, water, shelter, emergency healthcare, sanitation and hygiene, and critical nutrition services- to the world's most vulnerable and hardest-to-reach people. · The ...
-
Crisis Operations Specialist
3 weeks ago
USAJobs Washington D.C., United States Full timeDutiesConducts professional research and authoritative analysis used to develop strategies, plans, instructions and guidance for application and incorporation into international crisis operations policies, programs and/or operational functions. · Designs and conducts a wide vari ...
-
Crisis Operations Specialist
3 weeks ago
USAJobs Washington D.C., United States Full timeDutiesConducts professional research and authoritative analysis used to develop strategies, plans, instructions and guidance for application and incorporation into international crisis operations policies, programs and/or operational functions. · Designs and conducts a wide vari ...
-
Crisis Operations Specialist
3 weeks ago
USAJobs Washington D.C., United States Full timeDutiesConducts professional research and authoritative analysis used to develop strategies, plans, instructions and guidance for application and incorporation into international crisis operations policies, programs and/or operational functions. · Serves as an expert on policy, p ...
-
Crisis Operations Specialist
3 weeks ago
USAJobs Washington D.C., United States Full timeDutiesManages international political transition crisis operations, including identifying potential risks and developing interventions that mitigate potential threats; · Collaborates with stakeholders to promote U.S. foreign policy and national security interests; · Develops st ...
-
Crisis Operations Specialist
3 weeks ago
USAJobs Washington D.C., United States Full timeDutiesResearches and analyzes topics in international assistance crisis operations and develops strategies, plans, and guidance for application into USG policies, programs and/or operational functions; · Coordinates, advises and collaborates on interventions with Agency leadersh ...
-
Crisis Operations Specialist
3 weeks ago
USAJobs Washington D.C., United States Full timeDutiesExpert in a program and operational area of international civilian based crisis operations and humanitarian assistance from international disasters, crises, and/or other catastrophes. · Deploy to international crisis locations to perform direct crisis interventions or supp ...
-
Crisis Operations Specialist
3 weeks ago
USAJobs Washington D.C., United States Full timeDutiesResearches topics in international assistance crisis operations and develops strategies, plans, and guidance for application in USG policies, programs or operational functions; · Coordinates, advises and collaborates with Agency leadership and external stakeholders on appr ...
-
Crisis Operations Specialist
3 weeks ago
USAJobs Washington D.C., United States Full timeDutiesServes as technical liaison, to stakeholders, and others on how best to coordinate their efforts with USAID programs, policies, processes, procedures, and approaches to civilian-led international humanitarian response. · Develops strategies, plans, guidance, and/or dissemi ...
Remote Crisis Specialist - Oakton, United States - Insight Global
Description
Insight Global is seeking fully remote contact center crisis specialists who can conduct life-saving support for a wide demographic.The crisis intervention specialists will be responding to crisis hotline calls according to established protocols, assess the degree of callers' risk, ensure the confidentiality of callers and any information shared, provide callers with referrals to resources, and call for emergency medical and/or police intervention if necessary.
Company Background:
PRS, Inc.
recognized as one of the 50 Best Nonprofits to work for in the US, is a community-based nonprofit organization that has recently merged with CrisisLink to serve individuals living with mental illness, substance use disorders, mild intellectual disabilities, autism spectrum disorders and all individuals who face life crises, achieve safety, personal wellness, recovery and community integration.
PRS helps clients by connecting crisis support, building independent living skills and providing support services they need to find meaningful, satisfying lives fully integrated into their communities.
Responsibilities:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:.
Required Skills & Experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
