Account Coordinator I Employee Benefits - Kansas City, MO
1 month ago
Job Summary
Provide essential back-end administrative support for client accounts ensuring smooth operations and timely responses to team requests collaborate closely with Account Managers and Account Executives to understand client needs and preferences assisting in the execution of tailored solutions participate in client calls as needed supporting Account Managers and Account Executives in presenting information and addressing client concerns maintain thorough documentation of client interactions and activities ensuring all relevant information is accurately recorded accessible to the client-facing team assist in the preparation updating of employee benefits communications including benefit guides flyers supplements pull claims reporting data for account teams identify trends opportunities for improvement maintain accurate up-to-date client records integrity confidentiality sensitive information manage enrollment process new hires including orientation sessions coordinating with benefit providers process changes benefits due life events marriage birth adoption qualifying changes employment status work closely internal teams ensure seamless execution deliverables participate team meetings taking notes contribute discussions necessary share insights enhance overall satisfaction study pass Life Health Insurance Exam progress position Bachelor degree business Human Resources communications related field preferred strong organizational multitasking abilities excellent written verbal communication skills proficient Microsoft Office Suite familiarity client management software plus ability work collaboratively team-oriented environment eagerness learn adapt dynamic fast-paced industry
Job description
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