Help Desk Associate - Gays Mills
2 weeks ago
Job summary
The IT Help Desk Associate adds value to BAPI and the IT/IS Team by being the first point of contact for BAPI Teammates to provide technical support and assistance to resolve computer problems related to software and hardware issues.Responsibilities
- Monitor and assign tickets to others as applicable
- Trouble shoot hardware issues including but not limited to scanners, tablets, printers, and laptops and connectivity issues
Job description
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