- Own delivery across complex, multi‑workstream consulting engagements — from kickoff to long‑term scale.
- Act as the primary partner for VP- and C-level stakeholders, building deep, trusted client relationships.
- Step in where needed to unblock delivery challenges, manage risk, and ensure outcomes stay on track.
- Develop and drive account strategies and growth plans tied to real business value — not guesswork or pitches.
- Grow accounts through delivery excellence: earning expansion by delivering results, not presentations.
- Navigate large, complex organisations to uncover growth opportunities and new executive relationships.
- Coach and enable delivery teams, creating clarity, alignment, and consistently high standards.
- Manage account operations end‑to‑end: SOWs, forecasting, procurement, invoicing, staffing, and overall performance.
- Bridge the gap between business expectations and technical execution — translating strategy into delivered outcomes.
- Has 8+ years in consulting or professional services, leading delivery in enterprise environments.
- Has owned the success of large, complex programs — especially when things got messy.
- Has grown accounts through delivery, not selling from the sidelines.
- Thrives in fast-moving, lean environments where you often figure it out as you go.
- Can engage credibly with both executives and engineers, keeping both aligned and accountable.
- Stays calm under pressure, handles pushback, and sets boundaries without damaging relationships.
- Understands account financials and how delivery impacts margin, growth, and long‑term value.
- Is a roll‑up-your‑sleeves operator — leading from the front, not the side‑lines.
- Experience in cloud consulting (AWS, Azure, GCP)
- Background in digital transformation or enterprise delivery
- Exposure to FinOps or cloud cost optimisation
- Competitive base salary + up to 5% of all incremental revenue you generate (no cap).
- Flexible, remote‑first working environment.
- High‑trust, high‑autonomy culture.
- Work with a globally distributed, top‑tier delivery team.
- Real impact – Lead high‑stakes, high‑visibility programs with major enterprises.
- Delivery over optics – We focus on getting the work done, not looking good doing it.
- Remote by design – Work with world‑class talent in 130+ countries.
- High autonomy – Own your accounts. Shape engagements. Build your book of business.
- Room to grow – We're scaling fast. We want leaders who want to build with us.
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Director of Client Services - San Francisco - Virtasant
Description
About Virtasant
Virtasant is a global technology services company with a network of over 4,000 professionals across 130+ countries. We specialise in cloud architecture, engineering, and transformation — helping enterprises deliver, scale, and build internal capability while reducing third‑party dependency.
We work with ambitious, forward‑thinking clients to solve real‑world challenges through hands‑on execution, deep technical expertise, and a delivery‑first mindset. No bench, no slide decks disguised as outcomes — we win by doing great work.
Build and run two of Virtasant's largest accounts. Own delivery. Own growth. Build your own services business inside one of the fastest‑growing consultancies in the world.
The Role
We're looking for a hands‑on, delivery‑first leader to join our Client Services team — someone who owns outcomes, earns trust through execution, and drives long‑term growth by delivering real results.
This is not pre‑sales. It's not governance at a distance.
This is in the work. In the detail. In front of the client.
You will oversee two of Virtasant's largest enterprise accounts — both high‑visibility and strategically critical. You'll run delivery end‑to‑end, solve problems before the client sees them, and grow the relationship by doing exceptional work. Think of it as running your own business within Virtasant: P&L awareness, client ownership, delivery quality, and strategic growth — all in one role.
If you're a builder with strong consulting instincts, this is a rare opportunity to shape a multi‑million‑dollar book of business inside one of the fastest‑growing consultancies in the world.
What You'll Do
We're Looking for Someone Who
Nice to Have
Why Join Virtasant?
We're building a new kind of consultancy — global from day one, operationally lean, and obsessed with outcomes.
Seniority level
Director
Employment type
Full‑time
Job function
Consulting and Information Technology
Industries
IT Services and IT Consulting; Technology; Information and Media; Data Infrastructure and Analytics
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Client Service
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Client Service, Associate
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Client Service, Associate
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Client Service Representative
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Client Service Associate
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Client Service Associate
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Client Service Representative
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Client Services Associate
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Director of Client Services
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Client Service Associate
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Client Service Associate
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Client Service Analyst
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Client Service Representative
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Client Service Analyst
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Client Service Specialist
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Client Services Manager
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Client Service Associate
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Client Services Engineer
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Client Service Representative
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Client Service Representative
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Client Services Manager
Only for registered members San Francisco, California, United States