Lead Digital Product Manager - Oklahoma City, United States - Centerwell

Description

Become a part of our caring community and help us put health first

The Lead Digital Product Manager will help drive the CenterWell Pharmacy's (CWP) digital web roadmap, representing the needs of the overall experience. The Product Manager must understand digital, customer, and business requirements where they can lead and manage change, remove roadblocks, and communicate clearly to multiple functional teams across digital portfolio and operations, technical, and business stakeholders.

In this role, you will be accountable for creating and executing epics that meets desired customer and business outcomes. You will need anticipate technical bottlenecks and dependencies, provide escalation management, and build consensus by understanding the requirements of stakeholders combined with constraints on the feasibility of technology and data. You will be expected to help identify, prioritize, and advocate for the largest opportunities, as well as create and manage new efficiency opportunities from ideation to launch to support our product roadmap and make ongoing trade-off decisions by applying strong judgement that balances delivering products with longer-term, strategic planning.

Responsibilities:

• Support and execute epics that align to CWP digital product roadmap.
• Lead product discovery to clearly define and refine ideas through epic development to prepare for PI planning.
• Partner with IT teams to create and estimate consistent product value, level of effort, and dependencies. Manage bottlenecks, provide escalation management, anticipate, and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit.
• Partner with internal testing teams, service experience team and operational teams to identify impacted systems, data sources and operational process impacts needed to enable digital solutions.
• Create and track epics using product management and operation tools (Azure DevOps, Processes, etc.) while also working with teams to adjust or find alternative solutions as needed.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree
• 7+ years of experience in digital healthcare / pharmacy, product management and/or digital/technology product implementation
• Agile product development experience (SAFe certifications preferred) and agile / product management software (Azure DevOps preferred)
• Experience working and contributing to engineering discussions around technology decisions and strategy related to a product.
• Goal-driven, they are comfortable with establishing objectives and key results and thinking about the impact we can deliver. Someone who's always trying to understand how we can better measure our progress.
• Strong analytical mentality. You love complex problems and enjoy breaking them down while using data to inform the path forward. Can quickly synthesize and analyze data to present a compelling reason to proceed (or change) a course of action. Someone who can use data to drive decisions.
• Strong Communication Skills. Comfortable working and communicating with all levels of the organization, from engineers to vice presidents. Someone who can demonstrate what we call 'customer centricity.'
• Collaborative personality. You thrive in environments where you work with a diverse set of partners to achieve your objectives and can get desired outcomes completed regardless of the obstacles that may be present.
• Attention to detail combined with drive. You will take ownership of epics and take pride in seeing them through to full completion.
• Experience leading cross-functional teams to deliver products and projects on tight deadlines.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$123,800 - $170,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About CenterWell Pharmacy: CenterWell Pharmacy provides safe, reliable pharmacy care and is committed to excellence and quality. Through our home delivery services, over-the-counter fulfillment services and retail locations, our dedicated pharmacy team works to put wellness front and center every day. CenterWell Pharmacy promotes medication adherence through strong clinical programs that make medication management simple.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options