Revenue Tax Analyst 1-2 - New Orleans, United States - State of Louisiana

State of Louisiana New Orleans, United States

3 weeks ago

Description

The Louisiana Department of Revenue (LDR) is responsible for fairly and efficiently collecting state tax revenues to fund public services, to regulate charitable gaming and the sale of alcoholic beverage and tobacco, and to support state agencies in the collection of overdue debts.

Collectively, each program, unit, division and group work together to provide the core services to taxpayers of the State of Louisiana and stakeholders of the agency.

LDR is comprised of the following groups:
Tax Collection, Charitable Gaming, Alcohol and Tobacco Control (ATC), Debt Recovery, and Louisiana Tax Free Shopping Commission.

The Office of Alcohol & Tobacco Control (ATC) is responsible for overseeing the alcoholic and tobacco industries within the state.

The office is comprised of four divisions:
Administrative, Business, Legal and Enforcement.

ABOUT THIS POSITION:

The Business Division is responsible for the licensing of alcoholic beverage manufacturers, wineries, retailers, wholesalers and wholesale tobacco product dealers.

The Business Division issues at least 30,000 alcohol and tobacco permits annually, including notifying permits holders of renewal dates and collecting permit and administrative fees.

The incumbent in this position provides front line customer service.

Duties include, but not limited to:

Delivers excellence in customer service to taxpayers at the processing center and business unit, processes permit (paper & online) renewals in an efficient and effective manner.
Answers taxpayer questions via telephone and email and informs taxpayers on the application process using approved checklists.
Processes permits according to standards set forth on approved analyst checklists.
Successfully processes alcohol and tobacco renewals, solicitors, duplicate permit request, out-of-business, caterers, adding beer and liquor, vending machines, and business changes of location.
Checks taxpayer good standing status on Secretary of State web site.
Checks monthly denial list for taxpayers out of compliance with the state sales tax.
Performs other duties as assigned.

AN IDEAL CANDIDATE SHOULD POSESS THE FOLLOWING COMPETENCIES:

Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
Using Data: The ability to use relevant and valid data to inform a recommendation for action.

How to Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.

This position is in a Career Progression Group (CPG) and may be filled as a Revenue Tax Analyst 1 or 2 depending upon the qualifications of the candidate selected.

Please click on the below links to learn more about this position:

Revenue Tax Analyst 1

Revenue Tax Analyst 2

Applications will be rejected if the applicant fails to meet the minimum qualifications, submits an incomplete application or fails to apply by the closing date of the announcement.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment.

The selected candidate will be required to submit original documentation upon hire.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact:
Alexis Bowser

Louisiana Department of Revenue

Human Resources Division

P.O. Box 66378

Baton Rouge, LA 70896

The Louisiana Department of Revenue is an Equal Opportunity Employer.

Louisiana is a State as A Model Employer for People with Disabilities.

VACANCY INFORMATION:

This posting may be used to fill vacancies in other divisions available within the Louisiana Department of Revenue within 90 days of the closing date.

This position may be filled as a:

Probational Appointment
Job Appointment
Promotion (open to all statewide classified and agency wide permanent status employees)
Detail to Special Duty

Current permanent status classified state employees may be required to accept a Probational appointment if selected.

If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

This position will be domiciled in OrleansParish.

Applicants must select this parish on their application to indicate that they are available to work in the parish of this vacancy.

A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments.

It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.

MINIMUM QUALIFICATIONS:
One year of experience in which clerical work was a major duty.

SUBSTITUTIONS:

Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.

Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for the required one year of experience.

College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.

NOTE:
Business or technical school training with less than completion will only be credited in six month increments.
Similarly, college training will only be credited in 15 semester hour increments.

NOTE:

Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Function of Work:
To assist taxpayers by analyzing, adjusting, collecting payments, and resolving discrepancies on accounts relative to tax due notices.

Level of Work:
Entry.

Supervision Received:
Close from Revenue Tax Analyst Supervisor or higher-level personnel.

Supervision Exercised:
None.

Location of Work:
Department of Revenue.

Job Distinctions:
Differs from Revenue Tax Analyst 2 by the absence of experienced-level duties.
Assists taxpayers in preparing tax forms, tax returns, and tax registration forms; responds to inquiries regarding such.

Determines validity and accuracy of assessed tax liabilities by reviewing forms, documents, and payments for compliance with tax laws.

Contacts taxpayers to clarify and obtain information; informs taxpayer of tax account status, legal rights, and obligations, and computes penalty and interest.

Determines appropriate collection action (i.e. informal installment agreement, penalty waiver, extensions, etc.) as a means of satisfying liabilities, based on account history and taxpayer response.

Initiates billings on accounts not complying with filing requirements by calculating and assessing tax amount.

Sells cigarette tax stamps to authorized wholesale tobacco dealers; prepares reports on sales.

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