Rental Coordinator - Perrysburg, United States - TFS, LTD

Description

Job Description

Job Location

Our headquarters is in Perrysburg, Ohio. This is a remote position, however, we require someone to live within an acceptable driving distance to our headquarters for meeting and events. Only candidates who reside in Ohio and Southern Michigan, will be considered.

The Company

TFS Global, an OnPoint Company, is the nation's largest provider of brand-independent facilities, fleet, and asset management services for companies in the manufacturing, distribution, healthcare, hospitality, and numerous other industries. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

As the leading subject matter experts in mission critical capital assets specific to the warehousing and distribution of goods, TFS is a key supply chain partner for the customers we serve. Through our nationwide, broadly linked network of affiliates and owned service centers, TFS delivers a full spectrum of products & services to more than 16,000 customer locations throughout North America.

The deep industry knowledge within the OnPoint Group network allows us to save customers time and money with a wide range of unique options that can't be found elsewhere. We provide access to superior maintenance programs tailored to individual customer needs, faster systems and equipment repairs, fully outsourced fleet management, and options for highly reconditioned, certified, and warrantied used equipment. TFS, along with OnPoint Capital, is a leading provider of comprehensive, full life-cycle fleet management for material handling industries. Based in Perrysburg, OH, TFS provides a broad range of single-source, brand independent solutions to streamline warehousing and materials management operations.

Job Summary

The Rental Coordinator works in conjunction with our Rental and Logistics Manager collaborating closely with Account Executives to support and process all short- and long-term rental solutions as well as logistics services for the sales and Support, Execution, Assets and Logistics (SEAL) teams. The Rental Coordinator sources, quotes, and processes rental orders as well as tracks rental assets and invoicing throughout the rental life cycle. The work of the Rental Coordinator is essential to the initial and ongoing phases of our overall customer solution strategy. The ideal candidate enjoys a dynamic team environment, multi-tasking and is proficient at managing competing priorities.

Resource Profile

The Rental Coordinator is a supporting role on the SEAL team. The role requires the ability to assemble detailed information from multiple sources, organize and formulate the solution with accuracy and timeliness. They must be able to coordinate rental solutions from order to implementation remotely and with excellence. They are quality and customer focused. They are the executor of rental order fulfillment and supporting contact for logistics. Attention to detail, well organized, excellent communicator and being patient under pressure are critical to the success of this role.

Primary Responsibilities

• Process and track rental orders via rental management program
• Coordinate, compile and provide rental quotes and agreement documentation to customer or to sales
• Compile rental equipment specifications via the sales professional or customer for accurate and timely order fulfillment
• Coordinate with 3rd party partners for sourcing and preparation of rental equipment solutions
• Coordinate and communicate logistics of equipment deliveries/pick-ups with Transaction Managers and customer
• Coordinate and communicate logistics with financial team on EOL returns
• Process monthly rental invoices via RMP or Accounting
• Review and approve vendor invoices for payment
• Create, update, and inactivate rentals in Salesforce
• Communicate with CSM & Data teams
• Other duties as assigned by Rental Manager

• Customer service experience, minimum 3 years
• High School Diploma required; Associates Degree preferred
• 1-2 years of previous Material Handling Equipment rental experience a plus
• Working knowledge of MH and aerial equipment preferred
• Proficient with Excel and Word expected
• Working knowledge of Salesforce preferred
• Experience with rental management program(s) a plus
• The selected candidate will be required to pass a criminal history background check.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls, the employee is occasionally required to stand; walk; sit; reach with hand and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus. Rarely, the employee is required to wear approved Personal Protective Equipment (PPE) when on certain parts of the property.

Office Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This work may be performed in an office near a warehouse environment. Employees may work with co-workers side-by-side with a moderate level of activity being performed. The noise level in the work environment is light to moderate.

Remote Work Environment

A remote job is any job that requires the employee to work remotely from their home or another location of their choice. Some positions are fully remote, but others can have varying degrees of remote work (50%, specific days of the week, etc.). They can also require the employee to visit the company's physical location for certain occasions or situations. Employers also may have to specify a specific location that remote employees must live in for the sake of taxes and time zones.

TFS Global and OnPoint Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.