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    iam systems engineer - Minneapolis, United States - RIT Solutions, Inc.

    RIT Solutions, Inc.
    RIT Solutions, Inc. Minneapolis, United States

    2 weeks ago

    Default job background
    Description
    LinkedIn profile required

    Duration: 6-12+ months

    In this role, you will have the opportunity to:


    • Understanding of LDAP-based identity stores
    • Experience working with API development, XML and JSON
    • Ability to write SQL statements to interact with databases
    • Experience with scripting languages such as PowerShell or Python
    • Experience with systems administration tasks for Windows and/or Linux
    • Day to day administration of the Omada platform including adding Users, Groups and Roles ensuring that these conform to the agreed standards for access to the platform
    • Monitors health, usage, and overall compliance of Omada and its integrated applications
    • Authors and maintains technical documentation.
    • Create clear and concise documentation utilizing the knowledgebase module within ServiceNow around known issues or workarounds for Omada
    • Monitor work queue and work with teams to resolve support issues in the Omada platform
    • Own and lead troubleshooting issues identifying the root cause and working with developers / engineers to address issues in a timely manner as required
    • Participating proactively in standup meetings, story grooming sessions, team retrospectives.
    • Support the Omada solution, reviewing ticket backlog, prioritizing issues and working them to resolution.
    • Contribute to IAM Roadmap collaborating with process owners and participating in scrum ceremonies.
    • Work with development, engineering, support and QA teams to ensure requirements are understood, developed, tested, and delivered to specification.
    • Drive Continuous Improvement / LEAN capabilities across IAM technologies and processes
    Basic Qualifications:
    (required)


    • 8+ years of experience in IT environment
    • 5+ years of experience with Identity Lifecycle Management
    • 3+ years' experience with administration, configuration, and scripting in an IAM SAAS Solution
    • 2+ years of experience working within an agile environment

    Preferred Qualifications:
    (desired)


    • Bachelor's Degree in Information Systems or related field



    Certifications:
    ITIL v3 or v4 Foundations Certificate


    • Experience with software development life cycle (SDLC)



    • Knowledge of the Payment Card Industry (PCI) and experience in participating in 3rd party audits, including the PCI Report on Compliance



    • Knowledge of SOX Controls

    Additional Details:

    Must haves:
    IAM experience and IAM/IAG application experience (7 years)

    Experience writing SQL queries, working with APIs, troubleshooting integration and system issues, customer service experience to resolve issues

    Omada IAG experience preferred
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