Project Management Tech Lead - McLean, VA, United States - Freddie Mac

Description

At Freddie Mac, you will do important work to build a better housing finance system and you'll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation


Position Overview:

The Seller Engagement Tech Lead role will be part of the Seller Engagement team under the Single Family Acquisitions Division.

The position is responsible for the integration of Freddie Mac process & technology solutions with our customers and vendors.

The Seller Engagement Tech Lead will manage a portfolio of client integrations, each might span multiple products and/or vendor technology interfaces.

The role will work strategically with our client sellers to manage scope, schedule, quality, risk and issues, impact on systems and processes.

This position is part of an account team, assigned to specific client sellers that works in a consultative role with our customers and vendors as technology solutions are delivered to end users.

Responsibilities:
Maintain in-depth understanding of assigned customers, as well as Freddie Mac strategic objectives and technology solution roadmap.

Work in partnership with other account team members to provide strategic solutions for our client sellers to maximize technical integrations in their processes to optimize the overall process and manage a strong Freddie Mac relationship with the client seller.

Conduct detailed process reviews to map, embed and optimize the assimilation of new tools and functionality into the customer experience and process.

Collaborate with customers, vendors, and internal business partners to ensure product adoptionEnsure successful system integration testing and verification.

Be the voice of the customer and translate into improvement opportunities for technology solutions and integration processes and escalate appropriately.

Successful delivery against stated objectives (both internal and externa/customer).Monitor and report on all integration efforts and outcomes.
Provide support to customers and vendors on complicated technology issues and solutions.
Thrive in an environment with changing priorities.


Qualifications:
Undergraduate degree or equivalent work experience7-9 years of related professional experiencePrior experience implementing technology solutions with lenders (with lenders as customer)

Detailed understanding of lender mortgage origination process/environment (people, process and technology)Technical knowledge related to technology platforms, infrastructure and dataStrong facilitation and project management skills with technology focusAbility to report on project level plans to Customers and Vendor partnersSelf-starter who can work independently as well as in a groupKeys to Success in this Role:

Deliver assigned project objectives on time, managing stakeholder expectations along the wayAnticipate risks and manage issues; proactively seek and resolve problemsExcellent written and verbal communication skillsSelf-starter who can work independently as well as in a groupTop 3 Personal Competencies to possessCustomer Focus- Personally engage with customers to learn their needs while delivering prompt and high- quality customer serviceDrive for Execution- Be accountable for strong individual performance treating obstacles as challenges to overcome, not excusesPartnership- Build trust and strong partnerships with Lenders and key internal stakeholders through my own actionsPreferred skillsPrimary (lender) mortgage market experienceWorking knowledge of MISMO and related mortgage industry data standardsExperience driving high visibility, mission critical projectsStrong communication and influencing skillsCurrent Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing.

Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law.

We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.


Notice to External Search Firms:
Freddie Mac partners with BountyJobs for contingency search business through outside firms.

Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee.

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Time-type:

Full timeFLSA Status:
ExemptFreddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $122,000 - $182,000 and is eligible to participate in the annual incentive program.

The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.

Job SummaryJob number:

JR12852Date posted :
Profession: Corporate & Business OperationsEmployment type: Full time