Helpdesk Support Analyst I- SUDEP Trainee - Ignacio, United States - Southern Ute Shared Services

Description

Helpdesk Support Analyst I- SUDEP Trainee

Southern Ute Shared Services Program provides training, mentoring, and on-the-job experience for up to 2 yrs. Learn configuration, installation, and support of the end-user computing environment including desktop hardware, operating system, end user applications. HS diploma/equiv. Basic computer and customer services sills. Preference given to qualified Southern Ute Tribal members & other Native Americans. Closing date: 5:00 pm on 05/03/2024. For job details and to apply, visit:

About Us

Southern Ute Shared Services (SUSS) provides information technology-related services supporting and enabling the vision, mission and business outcomes for the Southern Ute Indian Tribe and it's business and governmental entities. Which include the Southern Ute Growth Fund, Permanent Fund, Sky Ute Casino and their affiliated business units, departments and divisions.

Mission

Southern Ute Shared Services' mission is to provide customer-focused, high-quality, timely, and cost-effective technology services and solutions to the Southern Ute Indian Tribe and its entities. We strive to facilitate technical innovation in the workplace while serving as the Tribe's information and data custodian.

Vision

It is the Shared Services organization's Vision to become one Information Technology team and single service provider for the Southern Ute Indian Tribe. Delivering customer focused, high quality, timely and cost effective technology services and solutions to all Southern Ute Indian Tribal entities. To be an independent and distinct organization, providing secure application, email, internet, network, telephony, desktop, mobility, project services and all other technology needs via centralized service request and help desk systems and processes. To furnish an environment for our employees which provides quality benefits, a healthy work environment, and clear policies and procedures enabling our staff to deliver operational excellence and World Class customer service.