Customer Service Representative/Teller - Louisville - Independence Bank

    Independence Bank
    Independence Bank Louisville

    1 day ago

    $30,000 - $52,000 (USD) per year *
    Description

    Customer Service Representative/Teller

    The Customer Service Representative will interact directly with new and existing customers to establish and maintain relationships. This position requires one year of teller and/or customer service experience, a High School or GED degree, and completion of Teller Fundamentals, Teller Level Up, CSR Foundations training within three months. The representative must be able to greet customers, discuss products and services, build customer profiles, open accounts, provide follow-up services including receiving deposits cashing checks accepting loan payments disbursing cash identifying counterfeit currency exchanging foreign currency balancing currencies organizing monies daily. The role also involves assisting customers with solving account errors problems providing account balances fund transfers stop payments researching resolving customer issues serving as liaison between departments recording transactions promptly accurately according to bank procedures.

    1. Promotes positive relations with all contacts
    2. Greets all visitors when they enter the lobby or approach the drive-thru
    3. Assists customers with requests ordering bank cards checking printing statements etc.
    * This salary range is an estimation made by beBee
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