- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Incident Task Manager - Chantilly, United States - General Dynamics Information Technology
Description
Transform technology into opportunity as an Incident Task Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As an Incident Task Manager, you will help ensure today is safe and tomorrow is smarter.
Our work depends on Configuration Analyst Senior joining our team to support our government client's activities in the Northern Virginia locations.
HOW A CONFIGURATION ANALYST SENIOR WILL MAKE AN IMPACTProvides configuration management support to assigned projectsDesigns and establishes configuration management documentationMaintains current knowledge of relevant technologies as assignedAuthorizes the release of drawings and changes specified by Program Management and other functional groupsProvides advice and guidance on overall methods, procedures, and requirements to individuals responsible for the creation of entire incident processes and codes individual modules and complex functions for a client/server enterprise application tables/panels/reports, Builds and develops application Integrates software, develops external interfaces, and maintains technical documentationDesigns, develops most aspects of incident response, delegate to ensure resolution, responsible for all internal and external communications to all involvedTroubleshoots, resolves testing issues, and successful completion tasks assignedDevelops tools/scripts to support and improve current build and release process and continuous integration and delivery initiativesEnsures the integrity of builds and artifacts to support successful production releasesDrives technology release strategy, execution, and improvements across development life cycleDesigns a pipeline that minimizes manual involvement and leads to continuous improvementsCollaborates with other departments to implement best practices for release tools and process and improve productivityManages end-to-end availability, security, and performance of mission-critical release practices and environmentsParticipates in special projects as required.
WHAT YOU'LL NEED TO SUCCEED:
Education:
Technical Training, Certification(s) or Degree
Required Experience: 3+ years of related experience
Security Clearance Level:
TS/SCI with Polygraph
Required Skills and Abilities:
Detail oriented, organizational skills, ability to multitask and have outstanding customer service skills. Fast-paced, High movement environment with occasional redirection in focus based on mission needs. Understanding the ticketing and task processesCompliance of Incident management policies
Preferred Skills:
Experience with Active Directory, Microsoft Office suite and Service NowUnderstanding of installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware
Location:
On Customer Site
US Citizenship RequiredGDIT IS YOUR PLACE:
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#5d666f;stroke-miterlimit:10} Citizenship U.S. Citizenship RequiredAbout Our WorkWe are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.