-
Service Operations Engineer
3 weeks ago
Oracle Corporation Seattle, United StatesJob Description Responsibilities include; Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for sophisticated technical issues which may include leading problem management cases and providing management status ...
-
Service Operations Engineer
3 weeks ago
Oracle Corporation Seattle, United StatesJob Description Responsibilities include; Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coor ...
-
Service Operations Engineer
3 weeks ago
Oracle Corporation Seattle, United StatesJob Description Responsibilities include; Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coor ...
-
Developer, Service Infrastructure and Operations
2 weeks ago
Bayside Solutions Seattle, United StatesDeveloper, Service Infrastructure and Operations · W2 Contract · Salary Range: $124,800 - $145,600 per year · Location: Seattle, WA - Remote Role · Job Summary: · Our MLPT Polymer group supports a range of Machine Learning platform products. These are all internal production tool ...
-
Business Operations Manager, IT Services
3 weeks ago
Amazon Inc Seattle, United StatesAmazon continues to experience explosive growth and are constantly moving at pace. To support this growth, IT Services (ITS) is looking for an experienced Business Operations Manager within the IT On-Premise Support organization. The Business Operati IT, Operations Manager, Busin ...
-
Developer, Service Infrastructure and Operations
2 weeks ago
Bayside Solutions Seattle, United StatesDeveloper, Service Infrastructure and Operations · W2 Contract · Salary Range: $124,800 - $145,600 per year · Location: Seattle, WA - Remote Role · Job Summary: · Our MLPT Polymer group supports a range of Machine Learning platform products. These are all internal production ...
-
Business Operations Manager, IT Services
4 weeks ago
Amazon Seattle, United StatesAmazon continues to experience explosive growth and are constantly moving at pace. To support this growth, IT Services (ITS) is looking for an experienced Business Operations Manager within the IT On-Premise Support organization. The Business Operations Manager will be responsibl ...
-
Bayside Solutions Seattle, United StatesDeveloper, Service Infrastructure and Operations · W2 Contract · Salary Range: · $124,800 - $145,600 per year · Location: · Seattle, WA - Remote Role · Job Summary: · Our MLPT Polymer group supports a range of Machine Learning platform products. These are all internal productio ...
-
Assistant Service Operations Manager
2 weeks ago
Rivian Seattle, United StatesAbout Rivian: · Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. · As a company, we constantly challenge whats possible, never simply accept ...
-
Assistant Service Operations Manager
3 weeks ago
Rivian Seattle, United StatesAbout Rivian · Rivianis on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. · As a company, we constantly challenge what's possible, never simply acceptin ...
-
Business Operations Manager, IT Services
3 weeks ago
myGwork - LGBTQ+ professionals & allies Seattle, United StatesThis inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. · Description · Amazon continues to experience explosive growth and are constantly moving at pace. To support this growth, IT Services (ITS) is looking for an experie ...
-
Client Service Operations Associate
2 weeks ago
Brighton Jones LLC Seattle, United StatesAre you ready to make a positive impact on clients, colleagues, and the global community? Do you value commitment, curiosity, continuous growth, compassion, community, and collaboration?Join us at Brighton Jones; our purpose is to make the world a better place through our clients ...
-
Business Operations Manager, IT Services
3 weeks ago
Amazon Seattle, United States· Amazon continues to experience explosive growth and are constantly moving at pace. To support this growth, IT Services (ITS) is looking for an experienced Business Operations Manager within the IT On-Premise Support organization. The Business Operations Manager will be respons ...
-
Driver - Operating Commuter Service Coaches
1 week ago
Transdev Everett, United States Full timeAbout Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 location ...
-
Rooms Operations Manager-Guest Services
1 week ago
Renaissance Seattle Hotel Seattle, United StatesJob Description · Job DescriptionRooms Operations Manager-Guest Services · SALARY: $29-$29.75/Hour, Full-Time, Non-Exempt, Overtime Eligible · BENEFITS: · Medical/Dental/Vision after 30 days of employment · Free Short-Term Disability (up to $2K/week) & Free Long-Term Disabilit ...
-
Amazon Seattle, United States· Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solution ...
-
Amazon Seattle, United StatesAccount and Operations Manager, Amazon Business Services · Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space ...
-
Amazon Seattle, United States· Come be a part of a rapidly expanding $25 billion dollar global business. At Amazon Business, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solution ...
-
Logistics Operations Manager I
2 weeks ago
DISH Seattle, United States Full timeCompany Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
-
Logistics Operations Manager I
5 days ago
DISH Seattle, United States Full timeCompany Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...
Director of Food Service Operations - Seattle, United States - SSA Group
Description
Museum of Pop Culture, 325 5th Ave N, Seattle, Washington, United States of AmericaReq #3663
SSA Group at Museum of Pop Cultureis looking for a talented Director of Food Service Operations to join our team
Please note that for this position, we accept applications on an ongoing basis. There is no set deadline for submitting your application. We encourage interested candidates to apply at any time, and we will review applications as they are received.
This approach allows us to continuously consider potential candidates and ensures that opportunities remain open until the ideal candidate is found.
Director of Food Service OperationsWho are we:
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family's sense of love anddedication.
We don't just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always.
We do all we can to further the mission of our partners because their guests and the communities they serve,deserve it.
Position Title:
Director of Food Service Operations
Reports to:
The General Manager
Responsibilities
Coach, supervise, direct Food & Catering managers so operational needs (financial, staffing, product, merchandising, client expectations, etc.) are met on a daily basis.
Administer and oversee scheduling for Food Operation and Catering department(s) as necessary, giving oversight/insight to Catering Operations Manager and Director of Catering Sales as needed.
Assist designated management team or individuals in developing training standards for alcohol service, customer service, safety, harassment, etc.Work with Regional Executive Chef, warehouse & chef teams to track, maintain and budget inventory and Cost of Goods (COG) as necessary.
Work closely with Resident Area General Manager and General Manager regarding partnership onsite, maintain professional communication and display support when necessary to client.
Remains knowledgeable of and manages in accordance with all applicable local, state and federal laws.Maintain a clean, safe and organized work environment.
Uphold and demonstrate a complete understanding of company policies and procedures.
Forecast weekly sales, complete and maintain sales analysis monthly sales with General Manager and/or Resident Area General Manager.
Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc; in management of Department Managers.
Set precedent to achieve Sales, Per Cap & Controllable Budget in departments of oversight.
Completes business assessment for Food department and supports Director of Catering Sales for Catering with comparable market pricing to assess business model and drive per cap revenue.
Minimize controllable costs associated with the operation. Continually strategize with General Manager and Resident Area General Manager on revenue avenues, areas of opportunity.Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Engage with Managers on ensuring EXTRA Guest Service at all levels of team.
Oversee, support and assist in driving operational systems, processes and policies in support of organization's mission, business needs, client & SSA expectations.
Ensure the unit is compliant with company policies and standards; Ensure compliance with all health and safety regulations, laws, and policies.
Manages employee life-cycle management, inclusive of progressive discipline documentation in field through ongoing establishment with management team and staff.Determine appropriate level of operation on daily basis based on weather, events, partnership expectations, etc.
Assumes an active role in the long-range planning for Catering & Events department programs.
Interact & build working relationship with the facility personnel to obtain operational needs (security, cleaning, maintenance, etc.)
Develop & support new and innovative operational items in Food Operations.
Assist with construction or renovation plans and their execution as designated by RAGM and GM.
Promote an inclusive & supportive approach at the Unit.
Assure editorial role on all unit publications (newsletters, calendars, memos, etc.)
Ensures unit strives to be an example for Company & Client guidelines with regard to Sustainability/Conservation efforts.
Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
Perform other tasks as deemed necessary.Job Requirements
Strong interpersonal and communication skills, including the ability to articulate to our partner, Resident Area General Manager and HQ personnel.
Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.Exceptional problem solving/decision making skills that are combined with the ability to be organized.
Demonstrates financial management, merchandising, analytical, planning and leadership skills.
Demonstrates the ability to remain flexible in a fast-paced environment.
Computer knowledge and skill level for basic office functions.
Physical ability to stand for extended periods and to move and handle boxes (up to 35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
Ability to work varied hours/days, including nights, weekends and holidays, as needed.IDEA + Belonging
Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.Previous Experience
Six years of Operations Management; Management experience in cultural, iconic, amusement or museum attraction a plus.
ServSafe or Food Handling Certified mandatory
MAST Card
All education backgrounds accepted.
Must be 18years or older.
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description.
SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)SSA Group, LLC. is an equal opportunity employer.
We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills.
The more inclusive we are, the better our work will be.Compensation and Benefits
Full-Time
Salary – based on range in consideration of relevant job experience and certification/education; if position is physically in Colorado or California, salary range will be posted above following EPFEW Act
Vacation or TAFW (time away from work) Plan – we want our team to take time as they need, so don't accrue hours but rather give you freedom to schedule within scope of the business and your needs
Medical, Dental, Vision, Life Insurance; employee premiums applicable
Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on birthing event
(4) Week fully paid Parental leave following birth, adoption or foster event, can be coupled with Birthing Parent Plan to extend above timeline
401k program, eligible for enrollment after (1) year of employment during January or June open enrollment periods, company is not matching at this time
$75 monthly cell phone stipend
All California Residents:
By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.Museum of Pop Culture, 325 5th Ave N, Seattle, Washington, United States of America
#J-18808-Ljbffr