Server - Watermill Kitchen + Bar (PT) - United States - Iowa - Coralville
1 day ago
Job description
Server - Watermill Kitchen + Bar (PT)
Join our team of passionate hospitality professionals at the new Watermill Kitchen & Bar, nestled in the heart of the vibrant Iowa River Landing district. A culinary haven awaits its next leader – to help introduce a harmonious fusion of elevated Midwestern cuisine and fresh, local ingredients. As a captivating addition to the renowned Hyatt Regency Coralville, Watermill Kitchen + Bar beckons with its inventive culinary offerings, meticulously curated beverage selection, and an ambiance that redefines modern dining.
Purpose of the Position\:
Service of food and/or beverage to our guests at the new Watermill Kitchen + Bar, to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely, and professional manner resulting in a very high level of guest satisfaction
Perks of the Property\:
We offer the following a wide array of benefits, including, but not limited to\:
As a Watermill Server, you would:
- Checks station before, during, and after shift for proper set-up and cleanliness.
- Greets the guests in a friendly and courteous manner and explains any specials and/or restaurant promotions for guest awareness, discusses water choices - bottled or tap.
- Records the details of the order from the guests, repeating the order to the guest to check for accuracy. Up sells with each opportunity.
- Inputs the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed using course buttons as needed.
- Retrieves orders, ensuring all items are to specifications. Abides by all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages.
- Remove table crumbs and silver as used. Replaces napkin if guest exits from table.
- Replenishes beverages as necessary and checks with guests for overall satisfaction.
- Presents dessert menu and markets and serves upon request any dessert items or specialty coffees.
- Presents the check to guests promptly.
- Collect payment for check, always thank guest and invite them to return.
- Performs all assigned side work to include replenishing condiments and restocking service areas.
- Performs any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
- Folds napkins at the beginning and end of shift.
- Stock all areas with ice and linen at beginning and end of shift.
- Transport spoiled linens at the end of the shift.
- Assist host(ess) when needed in regards to greeting guest, taking and retrieving coats and answering telephones.
- Polish glassware and silverware.
- Restock wines at end of shift.
- Maintain cleanliness, sanitation, and personal hygiene.
- Perform other duties as assigned.
We are looking for our next amazing associate, who will have:
· Ability to read, write, and speak the English language sufficient to understand menus, special promotions, record orders, communicates with guests to explain and record orders.
· Ability to remember, recite, and promote the variety of menu items.
· Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.
· Ability to operate a keyboard and learn Point of Sales procedures to pre-check orders and close out the check.
· Prior food and beverage experience required. Prior hospitality experience preferred.
· Ability to maintain appropriate uniform guidelines.
· Ability to learn wine varieties, vintage and labels.
· Ability to learn 5 tiers of liquor, cordials, and appropriate glassware.
· Ability to maintain standards of service, cycle of service and all departmental standards.
· Knowledge of proper etiquette.
Compensation: $10/hour + tips
We will verify through E-Verify the identity and employment eligibility of all persons hired.
Marcus Hotels & Resorts is an Equal Opportunity Employer.
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