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Maintenance Apprentice - Washington DC, United States - Equity Residential Careers
Description
As a Maintenance Technician Apprentice, you will train with one of our top property management teams to acquire the fundamental skills needed to become a successful Maintenance Technician.
Under the general direction of the Maintenance Manager/Director, you will learn the fundamentals related to property maintenance such as interior repairs, HVAC (heating, ventilation, and air conditioning), basic plumbing, basic appliances, and basic electric.
During the 14-week training period, you will be introduced to Equity Residential techniques and concepts through on the job training and classroom courses.
You will receive guidance and training from team members on ways to assess and respond to maintenance issues, develop rapport with residents by being both knowledgeable and friendly, and inspire trust by caring for our community and making our apartments feel like home.
And the most exciting part:
a successful completion of the program will result in promotion to Maintenance Technician.
*Passionate about Maintenance*. You have a desire to learn more about the maintenance field and are quick to learn and apply new skills.
*You help residents and teammates understand the timeline and process for repairs.
*You are united with teammates in delivering the best experience to residents.
*You keep your cool during maintenance emergencies and quickly find solutions.
*You follow through on commitments, letting residents know they matter.
*You are flexible and able to juggle multiple priorities and interactions with residents and teammates smoothly.
*On the Job Training
*Partner with assigned service team members* to learn how to effectively and efficiently resolve resident service requests.
Receive training to become familiar with general processes and technical concepts, related to the preparation of all market-ready apartments, which may include, but is not limited to, the following:
*Make cosmetic repairs to finish carpentry, window coverings and wall coverings.
*Plumbing: *Clear clogs, repair plumbing fixtures and attach/shut off water supply line.
*Appliances:
*Observe, learn, and understand a wide range of maintenance skill*s and processes while under the instruction of skilled technical staff.
*Learn to operate light equipment* to perform basic repairs as instructed by a skilled technical staff.
*Demonstrate these skills and processes as the training period progresses* by working independently or with a team to perform tasks as instructed.
*Perform maintenance tasks as instructed by training staff* to gain hands-on experience and demonstrate proficiency.
*Learn computer software applications* relevant to service team members, including MRI, ERNIE and Google Apps.
*Classroom Training**Learn essential day to day operational function*s, such as company policies, timekeeping, employee safety, accessing online information through Equity s intranet, email, and other various tasks as assigned.
*Complete e-learning training modules and instructor-led training *in a timely-manner as instructed by training staff.
*Apply classroom knowledge to the workplace* and upholds the company policies to ensure a positive and safe work environment for all team members.
*Actively participate in training exercises* and complete tasks in a timely fashion.
*Perform other duties* or special projects as assigned.
*General ability to demonstrate mechanical aptitude
Availability to work a flexible schedule, including weekends and rotating on-call responsibility for after-hours emergencies
Computer proficiency and frequent daily use of / proficiency with a Smartphone with updated software (either a personally owned or company-issued device)
Trade school and/or military training
Computer proficiency is strongly desired.
*Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together.
Our portfolio of high-quality properties in urban growth markets New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver provides homes where people most want to live, work and play.
That s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.
That s why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects.
A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success.
By focusing on inclusion, these differences are harnessed to create value in ideas, business practices, relationships, and employee engagement.Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law.
Located in Chicago and in corporate offices throughout the country, Property Management is responsible for the day-to-day operations at our communities.
Additionally, we help shape Equity's portfolio in conjunction with the Development and Transactions departments.
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