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Shift Leader - Metairie, United States - Burger King
Description
and RequirementsPosition Description:
We need a Shift Leader to join our restaurant team.
Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence.
This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.
Position Duties:
Ensure your team provides outstanding service & satisfied guests
Train & coach the team
Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
Provide coaching and feedback to the team
Supervise in accordance with GPS values, traits and behaviors
Demonstrate strong problem-solving skills
Follow and enforce all cash policies; address and document any policy violations
Any / all other duties as assigned by the Restaurant General Manager (RGM)
Position Requirements:
0-2 year of supervisory experience in a restaurant or retail setting
Excellent customer service skills
Must be able to perform under pressure in a high-volume setting
About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with...
Regular performance reviews
Health & Life Benefits
HSA program
Anniversary Vacation Bonus
Employee Rewards & Recognition Program
Career development through structured training programs
EEO Statement
GPS Hospitality is an Equal Opportunity employer.
All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.
ADAAGPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law.
If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at