- Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
- Facilitate each client's achievement of long range outcomes of symptom management, employment and independent living based upon the needs of the client.
- Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
- Help remove barriers for clients, which may include helping clients participate in community or social service programs, referring clients to educational or working programs and/or assisting with transportation barriers as identified in their treatment plan.
- Collect and maintain information about clients and document interactions within ReDiscover's designated electronic medical record.
- Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.
- 4-year degree in a social science field or 4 years of equivalent experience in lieu of degree.
- A valid automobile driver's license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work.
- At least two (2) years clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.
- Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
- Excellent customer service skills with a recovery focus.
- Strong written, oral and interpersonal communication skills.
- Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as GSuite.
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community support specialist - Kansas City, MO , USA, United States - REDISCOVER
Description
Job DetailsJob Location
2659 Peery Ave - Kansas City, MO
Position Type
Full Time
Education Level
Bachelor's Degree
Travel Percentage
Road Warrior
Job Shift
1st Shift
Job Category
Nonprofit - Social Services
ReDiscover is seeking a Community Support Specialist to add to our Thrive location
WHO WE ARE
ReDiscover has been known for over 50 years as a non-profit community mental health center in southeastern Jackson County, Missouri with a mission of delivering efficient and cost-effective treatment for the people we serve. Our diverse team of over 700 employees is Passionate About People as we support our community, specifically those whose lives have been affected by a mental illness or substance use. With over 29 programs across 20 different locations in Lee's Summit, Raytown, and Kansas City, ReDiscover offers a wide variety of career opportunities for individuals like you looking to make a difference throughout the area
WHAT WE DO
ReDiscover's Thrive Center is a short term mental health residential treatment program, diverting individuals from hospitalization. We provide intensive therapeutic services for clients, including clinical case management, therapy, group opportunities, and medication management. Our clients benefit from a collaborative treatment team in receiving individualized care tailored towards their needs.
At ReDiscover, while every day is different, a typical day may include the following roles and responsibilities:
