Answering Service Rep - Dothan, United States - Personnel Resources

Description

Personnel Resources has a client with immediate openings for 3rd shift Answering Service Representatives in Dothan, AL.
They are offering pay starting at $14.00 per hour on 3rd shift and then go up to $15.00 per hour after training. They also offer an extra $2.00 per hour for working on the weekends and holiday pay for working the major holidays.
They have openings on 3rd shift 10pm-7am - training during your first 3 weeks is typically from 9am-3pm and then you will go to your regular shift.
Benefits:

• Health, dental, and vision insurance
• Life insurance
• PTO

Duties:

• Answer incoming phone calls and direct them to the appropriate department or individual
• Take messages and relay them accurately to the intended recipients
• Provide information to callers regarding company services, products, and policies
• Perform data entry tasks to update customer records and maintain accurate call logs
• Handle customer inquiries and resolve complaints or issues in a professional and timely manner

Qualifications:

• Minimum of 2+ years experience with multi-line phones
• Strong communication skills, both verbal and written
• Excellent phone etiquette and customer service skills
• Proficient in typing and data entry with a high level of accuracy

We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Personnel Resources is an Equal Opportunity Employer#CL