Half-Time Customer Service Associate II - Oak Grove, MO

Only for registered members Oak Grove, MO , United States

4 weeks ago

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Job summary

The Customer Service Associate II is often the first point of contact for customers and is responsible for providing exceptional customer service in-person at the desk and over the phone.

Responsibilities

  • Provides Customer Service in person and over the phone
  • Acts as a guide for customers in use of the library and its resources
  • Demonstrates use of technology and digital services to customers/li>Recommends materials to customers based on interests, needs and availability/li>Assists customers with library card accounts, including the receiving and recording of payment/li>Straightens shelve library materials to ensure adequate space
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