Half-Time Customer Service Associate II - Oak Grove, MO
4 weeks ago

Job summary
The Customer Service Associate II is often the first point of contact for customers and is responsible for providing exceptional customer service in-person at the desk and over the phone.Responsibilities
- Provides Customer Service in person and over the phone
- Acts as a guide for customers in use of the library and its resources
- Demonstrates use of technology and digital services to customers/li>Recommends materials to customers based on interests, needs and availability/li>Assists customers with library card accounts, including the receiving and recording of payment/li>Straightens shelve library materials to ensure adequate space
Job description
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