Manufacturing Sales Support Specialist - Cartersville, United States - Personnel Staffing, Inc.

Description

Position Objective:This role will be a hybrid position between the Customer Service and Sales Administration Team. This position will report directly to the Customer Sales Support Supervisor. The primary role will be to manage the switchboard/front office and order processing for the commercial division.
Contact us:

• Apply Monday – Friday from 8am – 5pm
• Apply Online at by Selecting "Register With Us"
• Call or Text Us Anytime with Questions

Hours:

• Monday-Friday
• 8am-5pm

Compensation for Manufacturing Sales Support Specialist:

• Pay $16-17/hour

Duties include:

• Keep all customer information updated in Syspro, Act, and/or Excel databases.
• Enter, track, and research sample orders/statuses and communicate to reps and customers.
• Assist with other order entry and all that encompasses.
• Process POD rebates.
• Provides pricing, freight quotes and delivery information to customers.
• Responsible for logging all emailed and faxed orders on a daily log sheet.
• Process customer orders, request and send acknowledgements.
• Proof customers' orders to ensure complete information has been entered.
• Must maintain accurate files and notes on orders as needed.
• Respond to customer (internal as well as external) via email and phone.
• Provides pricing, freight quotes and delivery information to customers.
• Must keep current with customer accounts and special requirements.
• Resolve issues with customer orders, which may include coordination with sales, warehouse, and logistics employees.
• Must maintain good knowledge of product base and keep current.
• Enter, track, and research Commercial and Sample orders/statuses and communicate to reps and customers as needed.
• Keep up with logistical processing of customer orders, which may include coordination with sales, warehouse, and logistics employees.
• Assists as needed with logging email requests, orders and checking the daily work log for the CS team.

Other duties may be assigned.
Qualifications/Skills:

• Must possess good working knowledge of Microsoft Applications including Word and Excel.
• Capable of data entry with detail and accuracy.
• Attention to detail and accuracy.
• Ability to multi-task and have good organizational skills.
• Excellent communication abilities both verbal and written.
• Other administrative duties as assigned
• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  
  

Requirements:

• Clean Criminal Background
• Ability to Work Independently
• Good Verbal and Written Communication Skills
• Ability to Pass Immediate Drug Screen

Physical Demands/Work Environment

• Office Setting
• Sitting for 8+ hours

PSI is an Equal Opportunity Employer