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Rancho Santa Fe

    Housekeeping Room Attendant - Rancho Santa Fe, United States - Rancho Valencia Resort & Spa

    Rancho Valencia Resort & Spa
    Rancho Valencia Resort & Spa Rancho Santa Fe, United States

    2 days ago

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    Description


    SUMMARYThe Housekeeping Room Attendant is responsible for the cleanliness of the guest room's interior and exterior including patios, entrance areas and kitchens.

    Other responsibilities include deep cleaning and performing special projects. Room Attendants contribute to the resort commitment to high quality guest service and teamwork.

    ESSENTIAL FUNCTIONSRespond promptly to requests from guests and other departmentsFill carts with supplies and transport cart to assigned areaPick up work assignments from the Housekeeping Department and review any questions and guest room master keys.

    Enter guest rooms following procedures for gaining access.

    Replace guest amenities and supplies in roomsReplace dirty linen and terry with clean itemsMake beds and fold terryClean bathroomsClean kitchens with Rancho Valencia resort guidelines and standardsRemove trash, dirty linen, and room service itemsCheck that all appliances are present in the room and in working orderStraighten desk items, furniture and appliancesDust, polish, and remove marks from walls and furnishingsVacuum carpets and perform floor care dutiesFollow Rancho Valencia Resort stay over service guidelinesClean mirrors, windows, high and low dustingFollow all OSHA and MSDS rules and regulationsFollow all company safety and security policies and proceduresImmediately report accidents, injuries and unsafe work environment to managerFollow all resort policies and procedures, ensure uniform and personal appearance are clean and professionalDevelop and maintain positive working relationship with othersSupport team to reach common goalsEnsure adherence to quality, expectations and standardsIdentify, recommend, develop, and implement new ways to increase organizational, efficiency, productivity, quality, safety, and/or cost-savingsActively participates in Safety Programs and abides by all injury reporting and safety behavior.

    Participates in and supports hotels efforts towards community service, sustainability and environmental initiatives.
    Perform other duties as directed, developed or assigned.

    RequirementsQUALIFICATIONSRequiredPrior housekeeping experience requiredMust have flexibility weekends and holidaysAbility to learn quickly and work in fast paced positionAbility to communicate in English with vendors, guests and staff to their understandingDesirablePrior Five Diamond resort experience preferably in a resort or related fieldDynamic and personableSKILLSRequiredAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standards exist.

    Ability to focus attention to details.
    Ability to maintain confidentiality of hotel guests and pertinent hotel information.
    Ability to ensure security of guest room access and hotel property.
    Ability to prioritize, organize and follow through.

    Ability to resolve problems using good judgmentAbility to learn quickly and work in fast paced positionMust be able to multi-taskPHYSICAL DEMANDSFrequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.

    Have frequent need to perform standing and walking activities related to inspecting property.

    Constant need to perform the following physical activities:
    grasping, turning, finger dexterity.
    Occasional need to stand for long periods of time.
    Lifting/carrying up to 25 lbs. frequently and 50 lbs. occasionally.


    Vision requirements:
    constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.


    Hearing requirements:
    constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.


    Pay:
    $20.00 per hourSalary Description $ Medical, Dental, 401K, Vacation, Sick
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