Head of IT Infrastructure - United States - PCS Retirement LLC

    PCS Retirement LLC
    PCS Retirement LLC United States

    1 week ago

    Description
    Company Overview
    PCS Retirement, LLC, a subsidiary of FSG Parent L.P., is one of the nation's largest independent and conflict-free retirement solution providers in the industry. PCS provides recordkeeping services to 19,000 plans and 850,000 eligible participants representing more than $26 billion in assets under administration. PCS' comprehensive retirement solutions platform includes business development tools for financial advisors, a data-driven recordkeeping technology that supports all types of retirement plans [401(k), 403(b), 457, Cash Balance, Defined Benefit, Non-Qualified], individual retirement accounts (including payroll deduction IRAs), and health savings accounts.
    At PCS Retirement, we cultivate an environment built on trust, where every team member is empowered to take ownership and contribute to our shared vision. Through collaborative teamwork we foster growth, both personally and professionally, ensuring that together we exceed expectations and achieve remarkable success.
    To learn more, visit
    Job Summary
    We're looking for a visionary, hands-on leader who thrives in complex enterprise environments - someone who marries architectural excellence with operational grit. You'll be instrumental in designing, evolving, and protecting the infrastructure that powers a mid-sized financial services organization. You're as comfortable presenting future-state architecture as you are troubleshooting a critical issue or mentoring engineers.
    Job Responsibilities
    Infrastructure Architecture & Strategic Design
    • Demonstrated success architecting enterprise infrastructure across hybrid cloud, data centers, user endpoints, and network ecosystems
    • Expertise in designing scalable, secure, and high-performing systems aligned with business goals and regulatory standards
    • Ability to create future-ready architectural roadmaps that support agility, modernization, and long-term growth
    Hands-On Leadership & Operational Oversight
    • Comfortable jumping into technical trenches - troubleshooting, optimizing, and guiding engineering efforts from the ground up
    • Proven experience leading technical teams through transformation, platform upgrades, and infrastructure refinements
    • Strong grasp of enterprise tooling and integration, while remaining technology-agnostic and results-driven
    Team Empowerment & Enterprise Collaboration
    • Track record of mentoring and empowering technical teams to own outcomes, innovate, and grow
    • Skilled at translating architectural vision into cross-functional execution with infrastructure, cloud, security, and application teams
    • Able to clearly communicate technical strategy and decisions to all levels of stakeholders
    Data Protection & Resilience Leadership
    • Deep understanding of enterprise-grade backup and restore strategies, including cloud and hybrid implementations
    • Proven capability in designing and maintaining Disaster Recovery (DR) and Business Continuity (BC) plans that ensure operational resilience and compliance
    • Experience implementing data protection frameworks in regulated industries, including encryption, retention policies, and access governance
    Transformation & Innovation
    • Hands-on experience driving infrastructure modernization including cloud migration, legacy system evolution, and automation of IT services
    • Strategic yet pragmatic thinker who balances innovation with operational needs and budgetary realities
    • Confidence to challenge the norm while remaining grounded in best practices and business goals
    Requirements
    • 10+ years in enterprise infrastructure roles, with significant experience in architecture and hands-on leadership
    • Experience in regulated sectors such as financial services or healthcare
    • Certifications in enterprise architecture, cloud platforms, or cybersecurity are highly desirable
    Remote Work Information
    For all virtual remote positions, in order to ensure employees can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 50 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Please ensure that you are able to meet these expectations before applying.
    Compensation Information
    The average salary for this position is expected to be between $165,000 and $215,000/year however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. We do not anticipate candidates to be paid at the top of the range however, from time to time, it may occur on a case-by-case basis. Other rewards and benefits may include: 401(k) match, medical, dental, vision, life insurance, short and long term disability, paid-time off, etc. For more information, please visit
    Additional Information

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Head of it infrastructure