Customer Success Manager II - Richmond
1 month ago

Job summary
The Customer Success team leads in achieving customer success by providing industry-leading customer support, training, onboarding, and customer outreach.Achieving this mission will entail scaling our Customer Success function to meet Yes Energy's high standards for customer service as our customer base continues to grow.
As a Customer Success Manager you ensure that our customers experience the maximum benefit from Yes Energy's products
- Act as a primary customer advocate partnering with internal teams to deliver a high-quality customer experience.
- Guide new and existing customers through onboarding training ongoing enablement top maximize product adoption value.
Job description
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