Customer Advocate - Fort Worth
4 days ago
Job summary
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails.Responsibilities
- Welcome in-shop customers and resolve customer concerns quickly.
- Manage incoming calls, e-mails and faxes for service issues.
- Keep all the moving parts running smoothly by confirming and completing work order information.
Job description
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