-
Solution Advisor II CPDS Remote
4 weeks ago
Omnicell Chicago, United StatesJob Description · Solution Advisor II · The Solution Advisor (SA) II assist customers to receive maximum value from their installed automation products. The SA team works closely with Customer Success organization, including Customer Success Managers (CSM), Clinical Account Mana ...
-
Assistant Security Director
2 weeks ago
JLL Chicago, United States Full timeJLL supports the Whole You, personally and professionally. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our ind ...
-
Presales Lead
4 weeks ago
Lovin- JobBoard Chicago, United StatesCompany Description · Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 ...
-
VP, Product Development
2 weeks ago
Culligan International Chicago, United StatesJob Title: · Vice President, Product Development · Division: · Consumer Products Division, Culligan Retail NA · Location: · Remote or Hybrid, Rosemont, IL · Description: · The Vice President, Product Development · will be at the helm of our Consumer Products Division's Culli ...
-
Associate Director, Media Planning
1 week ago
iProspect Chicago, Illinois, United States PermanentJob Description · This is a Remote role; Candidates must be located in Central or Eastern Time Zone. · As the Associate Director, planning reporting to the Senior Director, planning you will set the working style for the group, lead the strategic direction, and be a marketing par ...
-
Associate Director, Media Planning
2 weeks ago
Dentsu Chicago, United StatesCompany Description · iProspect is a global full funnel media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspe ...
-
Presales Lead
2 weeks ago
Lovin- JobBoard Chicago, United StatesCompany DescriptionVersion 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 yea ...
-
Presales Lead
2 weeks ago
Version 1 Chicago, United StatesVersion 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 years. We are 12 years ...
-
Associate Director, Media Planning
3 weeks ago
Dentsu International Chicago, United StatesiProspect is a global full funnel media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth f ...
-
Presales Lead
2 weeks ago
Version 1 Chicago, United StatesCompany Description · Version 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 ...
-
Senior Director of Supply Chain
2 weeks ago
Culligan Consumer Products Division Chicago, United StatesJob Description · Job Description · Position: Senior Director, Supply Chain · Location: Rosemont IL / Hybrid OR Remote · Overview: · We are seeking a dynamic and experienced Supply Chain Senior Director to lead our supply chain operations and drive strategic initiatives to opt ...
-
Senior Director of Supply Chain
2 weeks ago
Culligan Consumer Products Division Chicago, United StatesJob Description · Job Description · JOB DESCRIPTION: Senior Director, Supply Chain - Consumer Products Division · Location: Chicago IL / Remote · Overview: · We are seeking a dynamic and experienced Supply Chain Senior Director to lead our supply chain operations and drive str ...
-
Presales Lead
4 weeks ago
Version 1 Chicago, United StatesVersion 1 is a Technology Services company, delivering impactful change to help our customers navigate the rapidly changing digital-first world. We have recently hired our 3000th employee, doubling in size since 2020. We plan to triple in size in the next 5 years. We are 12 years ...
-
Vice President of Product Development
2 weeks ago
Culligan Consumer Products Division Chicago, United StatesJob Description · Job Description · Job Title: · Vice President, Product Development · Division: · Consumer Products Division, Culligan Retail NA · Location: · Remote or Hybrid, Rosemont, IL · Description: · The Vice President, Product Development · will be at the helm of ...
-
Senior Director of Supply Chain
3 weeks ago
Culligan Consumer Products Division Chicago, United StatesJob Description · Job DescriptionJOB DESCRIPTION: Senior Director, Supply Chain - Consumer Products Division · Location: Chicago IL / Remote · Overview: We are seeking a dynamic and experienced Supply Chain Senior Director to lead our supply chain operations and drive strategic i ...
-
Senior Director of Supply Chain
3 weeks ago
Culligan Consumer Products Division Chicago, United StatesJob Description · Job DescriptionPosition: Senior Director, Supply Chain · Location: Rosemont IL / Hybrid OR Remote · Overview: We are seeking a dynamic and experienced Supply Chain Senior Director to lead our supply chain operations and drive strategic initiatives to optimize ef ...
-
Vice President of Supply Chain Operations
3 weeks ago
Culligan Consumer Products Division Chicago, United StatesJob Description · Job DescriptionPosition: Vice President of Supply Chain Operations · Location: Rosemont IL / Hybrid OR Remote · Overview: The Vice President of Supply Chain Operations will influence strategic initiatives aimed at optimizing efficiency, reducing costs, and eleva ...
-
Vice President of Product Development
3 weeks ago
Culligan Consumer Products Division Chicago, United StatesJob Description · Job DescriptionJob Title: Vice President, Product Development · Division: Consumer Products Division, Culligan Retail NA · Location: Remote or Hybrid, Rosemont, IL · Description: The Vice President, Product Development will be at the helm of our Consumer Produc ...
-
Associate Director, Media Planning
3 weeks ago
iProspect Chicago, United States**Company Description** · iProspect is a global full funnel media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iPro ...
-
Family Support Specialist
2 weeks ago
Chicago Children's Advocacy Center Chicago, United StatesJob Description · Job DescriptionChicagoCAC employees are expected to perform their job duties and act in a manner consistent with the Core Values of the organization. · Responsibility Summary · The Family Support Specialist provides comprehensive case management and support serv ...
Solution Advisor II CPDS Remote - Chicago, United States - Omnicell
Description
Job DescriptionSolution Advisor II
The Solution Advisor (SA) II assist customers to receive maximum value from their installed automation products.
The SA team works closely with Customer Success organization, including Customer Success Managers (CSM), Clinical Account Managers (CAM), Technical Services, Professional Services, Product/Engineering, Quality and Sales to increase customer success, satisfaction, and achieve outcomes.
The SA creates and delivers strategic site assessment and optimization plans to those customers with opportunities for efficiency, safety, and product utilization improvement.
The SA team utilizes several standardized tools and processes to gather automation product efficiency and utilization data, create metrics, establish recommendations for operational improvement, and present findings to key customer stakeholders.
These tools and processes help guide Omnicell customers to achieve their desired return on investment while at the same time positions customers for site reference-ability and add-on sales.
KEY RESPONSIBILITIES:
The Purpose of this role is to strengthen subject matter expertise on Omnicell products to provide support to internal and external customers.
Provide on-site/remote customer evaluation in an advisory capacity to determine the current state and provide assistance to help maximize the customer's utilization of Omnicell products.
Conducts some pre-implementation engagements to assist customers to develop a strategy to successfully implement Omnicell products.Conducts post-implementation engagements to assist customers to ensure adoption of Omnicell products.
Conducts optimization engagements to assist customers to ensure optimum utilization of Omnicell products.
Maintains high levels of client satisfaction by providing strategic customer-focused value-add support emphasizing quality, responsiveness, and technical expertise.
Executes in-depth site assessment plans to strategic customers and ensures assessment project deliverables are clear, concise, professionally composed, and aligned with customer/sales organization goals.
Drive customer satisfaction through customer engagements and meeting objectives and outcomes in conjunction with success plans.Work closely with CSM/CAM to collaborate on success plans and provide product expertise when needed.
Drive customer adoption by discovering opportunities to maximize product benefits by recommending the incorporation of key product features and functions at customer facilities.
Produce customer deliverables in a timely manner.Set an example of professionalism and commitment to sound business judgment.
Collaborate on best practices around products.
Mentor Level I SAs
Basic Qualifications
Bachelor's degree or in lieu of a degree, a high school diploma or GED with five years of hands-on Omnicell product experience
Five years demonstrated experience with pharmacy and/or nursing workflow in a hospital environment.
Five years' experience in a customer-facing role with a focus on improving customer operations in a complex healthcare environment
Preferred Qualifications:
Formerly registered pharmacy technician or nurse
Specialized Knowledge/Skills:
Needs some coaching/guidance while advancing in role assist others
Solid understanding of pharmacy and nursing workflows
Ability to analyze and interpret customer data
Expectations:
Product expertise:
Basic admin-level knowledge with a focus on core, central pharmacy, or IV Omnicell products
Engagement Level:
Basic Post-Implementation, Optimization, or Feature Adoption engagements; moderate level Migration; Assist with Pre-Implementation
Work Conditions:
Office Environment and in hospitals while working with customers
Remote based position can be based anywhere in the US close to a major airport
Overnight travel up to ~ 50-60%
#LI-JC1
#LI-Remote
#J-18808-Ljbffr