Technical Support Desk - Addison, TX
4 weeks ago

Job summary
We are hiring a Technical Support Specialist who will be supporting internal customers via chat/phone with basic troubleshooting while documenting tickets clearly for escalation when needed.Responsibilities
- The successful candidate should have excellent customer care skills with a desire to expand their skills and knowledge within IT.
- Working in a fast-paced environment you will be required to effectively manage multiple live chats simultaneously with our internal customers while achieving our core metrics for operations and quality.
Job description
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