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- Engage with clients via phone and email to discuss outstanding debts and payment options.
- Utilize negotiation skills to reach mutually agreeable payment arrangements.
- Analyze accounts receivable and accounts payable to identify discrepancies and resolve issues.
- Maintain accurate records of all communications and transactions in financial software.
- Conduct account reconciliation to ensure all payments are properly applied.
- Understand and apply medical terminology, CPT coding, and ICD-10 for medical collections.
- Provide excellent customer service by addressing client inquiries and concerns promptly.
- Collaborate with the revenue cycle management team to streamline collection processes.
- Stay informed about financial regulations and best practices in debt collection.
- Proficiency in medical billing and knowledge of financial software is essential.
- Strong understanding of accounting principles, including debits & credits, account analysis, and financial concepts.
- Excellent phone etiquette and communication skills for effective interaction with clients.
- Ability to handle sensitive information with discretion while adhering to compliance standards.
- Familiarity with telemarketing techniques can be beneficial for outreach efforts.
- Strong math skills for accurate calculations related to accounts receivable.
- Experience in customer service roles that require problem-solving capabilities. Join our team as a Debt Collector where your expertise will contribute significantly to our operations while helping clients manage their financial obligations effectively.
- Paid training
Debt Collection Agent - Chamblee - Delstar Capital Inc

3 months ago
Description
Overview
We are seeking a dedicated and detail-oriented Debt Collector to join our team. The ideal candidate will have a strong background in financial concepts and customer service, with experience in medical collections being a significant advantage. This role involves communicating with clients to collect outstanding debts while maintaining a professional demeanor and ensuring compliance with all regulations.
Duties
Skills
Job Types: Full-time, Part-time
Pay: $ $20.00 per hour
Expected hours: 40 per week
Benefits:
Work Location: In person
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