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  • Debt Collection Agent - Chamblee - Delstar Capital Inc

    Delstar Capital Inc
    Delstar Capital Inc Chamblee

    3 months ago

    Description

    Overview

    We are seeking a dedicated and detail-oriented Debt Collector to join our team. The ideal candidate will have a strong background in financial concepts and customer service, with experience in medical collections being a significant advantage. This role involves communicating with clients to collect outstanding debts while maintaining a professional demeanor and ensuring compliance with all regulations.

    Duties

    • Engage with clients via phone and email to discuss outstanding debts and payment options.
    • Utilize negotiation skills to reach mutually agreeable payment arrangements.
    • Analyze accounts receivable and accounts payable to identify discrepancies and resolve issues.
    • Maintain accurate records of all communications and transactions in financial software.
    • Conduct account reconciliation to ensure all payments are properly applied.
    • Understand and apply medical terminology, CPT coding, and ICD-10 for medical collections.
    • Provide excellent customer service by addressing client inquiries and concerns promptly.
    • Collaborate with the revenue cycle management team to streamline collection processes.
    • Stay informed about financial regulations and best practices in debt collection.

    Skills

    • Proficiency in medical billing and knowledge of financial software is essential.
    • Strong understanding of accounting principles, including debits & credits, account analysis, and financial concepts.
    • Excellent phone etiquette and communication skills for effective interaction with clients.
    • Ability to handle sensitive information with discretion while adhering to compliance standards.
    • Familiarity with telemarketing techniques can be beneficial for outreach efforts.
    • Strong math skills for accurate calculations related to accounts receivable.
    • Experience in customer service roles that require problem-solving capabilities. Join our team as a Debt Collector where your expertise will contribute significantly to our operations while helping clients manage their financial obligations effectively.

    Job Types: Full-time, Part-time

    Pay: $ $20.00 per hour

    Expected hours: 40 per week

    Benefits:

    • Paid training

    Work Location: In person


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Debt collection agent