Patient Advocate - Dallas, United States - Exceptional Health Care

Description

• High School Diploma minimum
• 1+ year's medical provider experience working with UB04, appeals & denials.
• PC skills in a Windows environment are required.
• Knowledge and utilization of desktop applications to include Word and Excel is essential.
• Ability to initiate and follow through on projects and work independently with minimalsupervision required

• The Insurance Patient Account Representative is an extension of a client's business officestaff.
• Representatives are responsible for taking in-coming and making out-going calls to patientsand insurance companies to resolve account balances.
• All client policies and procedures are followed.
• Representatives will perform any and all job-related duties as assigned.
• Customer Service
• Billing
• UB-04 & CMS 1500
• Complete all business-related requests and correspondence from patients and insurancecompanies.
• Responsible for working on 40-50 Accounts Per Day
• Complete all assigned projects in a timely manner.
• Assist client and patients in all requested tasks.
• Communicate to leadership management areas of concern or areas of improvement.
• Research and respond to all patient inquiries received by telephone and mail.
• Update patient demographic information and initiate account adjustments
• Try to resolve account balances to zero prior to accounts being forwarded to an outsideagency for collections.