Residential Technical Service Manager - Cincinnati, United States - Habegger
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Description
Residential Technical Service Manager **Residential Technical Service Manager**
Sharonville, OH **description**
The Habegger Corporation is currently seeking an HVAC Residential Technical Service Manager. In this role you will provide technical assistance for internal and external customers by troubleshooting Habegger product lines. Our primary brands are Carrier, Bryant, and Payne residential equipment as well as light commercial and ductless.
**Major Tasks, Accountabilities, and Key Responsibilities**
Facilitate resolution of equipment concerns received from the manufacturer, dealers/contractors, inside/outside support personnel.
Provide technical assistance by analyzing and recommending solutions concerning equipment installation and operation.
Manage warranty and labor claims.
Hands on field calls to ensure timely resolution to equipment and installation issues.
Develop and present formal training for customers and personnel.
**Qualifications/Requirements**
Five years of field HVAC experience
Excellent written and verbal communication skills required
Fluent with computer applications and operating systems including Windows, Microsoft Word, and Excel
Ability to work independently and make decisions without close supervision
Accurate, efficient, and capable of troubleshooting
Flexibility to adapt to changes in organizational structure and move among departments when necessary
**benefits**
401k and profit sharing
Medical, dental, vision, life, and more insurance plans available
Growth opportunities
The Habegger Corporation is an Equal Opportunity Employer.