-
Senior Software Engineer- Streaming
4 weeks ago
New Relic, Inc. Memphis, United StatesSenior Software Engineer- Streaming Senior Software Engineer- Streaming Senior Software Engineer Req ID FY|R&D|#8 Location(s) Annapolis, Maryland, USA; Atlanta, Georgia, USA; Austin, Texas, USA; Baltimore, Maryland, USA; Boise, Idaho, USA; Boston, Massachusetts, USA; Charleston, ...
-
System Administration Support #:
2 weeks ago
Axiom Global Memphis, United StatesJob Title: System Administration Support · #: · Max Pay Rate: $68.65/HR · Role Location: Memphis, TN hybrid · Office Location: Tied to Nashville Client Office but candidate must be in Memphis · Duration of Role: 1 year; possible extension · Client Flex Recruiter: Lynsey Wa ...
-
Senior Support Engineer
2 days ago
Ampcus Memphis, United StatesJob Title: Senior Support Engineer · #: · Max Pay Rate: $68.65/HR · Role Location: Memphis, TN hybrid · Office Location: Tied to Nashville Client Office but candidate must be in Memphis · Duration of Role: 1 year; possible extension · Client Flex Recruiter: Lynsey Walton · Key R ...
-
Senior Electrical Engineer
2 weeks ago
Ascend Recruiting Parnters Memphis, United StatesRole: Senior Electrical Engineer · Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. · Industry: Engineering · Location: Memphis, TN (Lakeland/Nashville area) · Remote or Hybrid Options: NO · Salary Range: $ ...
-
Senior Electrical Engineer
1 week ago
Ascend Recruiting Parnters Memphis, United States PermanentRole: Senior Electrical Engineer · Industry: Engineering · Location: Memphis, TN (Lakeland/Nashville area) · Remote or Hybrid Options: NO · Salary Range: $105,000 - $140,000 · Relocation: Possible · Type: Full-Time/Exempt/Benefits · Overview: · Our client is currently seeking a S ...
-
Senior Electrical Engineer
2 weeks ago
Ascend Recruiting Parnters Memphis, United StatesJob Description · Job DescriptionRole: Senior Electrical Engineer · Industry: Engineering · Location: Memphis, TN (Lakeland/Nashville area) · Remote or Hybrid Options: NO · Salary Range: $105,000 - $140,000 · Relocation: Possible · Type: Full-Time/Exempt/Benefits · Overview: · Ou ...
-
Civil BIM/CAD Technician
1 week ago
A2H , Inc. Memphis, United StatesA2H, an award-winning Engineering/Architecture/Planning firm, strives to Create an Enhanced Quality of Life for our Clients and Community by providing design and consulting services for the built environment. For over 37 years, A2H has provided solutions to regional and national ...
-
Account Executive
2 weeks ago
Verinext Memphis, United StatesSince 2001, Verinext has led the way in representing innovative, industry leading technology solutions with a customer-first mentality. In a market where many vendors are tied to a specific manufacturer's offerings, or treat all technology like it is a commodity, Verinext has bee ...
-
Maersk Company Limited Memphis, United StatesWe have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain. We count on our people to make it happen. · This position requires a three-day office presence each week in Nashville, TN. Applicants ba ...
-
Principal Structural Engineer
2 weeks ago
Chief Engineering PLLC Memphis, United StatesCompany Overview · Engineering you can build on. · Chief Engineering is a full-service design engineering and consulting firm, providing world- class engineering services and solutions to maximize profitability, efficiency, and safety. Our full suite of structural, mechanical, e ...
-
Principal Structural Engineer
1 week ago
Chief Engineering PLLC Memphis, United StatesCompany Overview · Engineering you can build on. · Chief Engineering is a full-service design engineering and consulting firm, providing world- class engineering services and solutions to maximize profitability, efficiency, and safety. Our full suite of structural, mechanical, ...
-
Principal Structural Engineer
2 weeks ago
Chief Engineering Pllc Memphis, United StatesCompany Overview · Engineering you can build on. · Chief Engineering is a full-service design engineering and consulting firm, providing world- class engineering services and solutions to maximize profitability, efficiency, and safety. Our full suite of structural, mechanical, ...
-
Lead Human Resources Specialist
2 weeks ago
VETERANS HEALTH ADMINISTRATION Memphis, United StatesSummary · The Lead HR Specialist works within the Strategic Business Unit (SBU) within VISN 9 Human Resource Management Service. The Lead HR Specialist is based within facility SBU with a SSBP. This announcement is for the Memphis VA Healthcare System (Memphis Tennessee) locatio ...
-
Software Engineering Manager
1 week ago
Axiom Global Memphis, United StatesJob Title: · Senior Support Engineer · #: · 5310766 · Max Pay Rate: · $68.65/HR · Role Location: · Memphis, TN hybrid · Office Location: · Tied to Nashville Client Office but candidate must be in Memphis · Duration of Role: · 1 year; possible extension · Client Flex Recruit ...
-
Support Engineer
4 days ago
Ampcus Memphis, United StatesR Support Engineer (Evergreen) - 2 roles open at the moment · Max Pay Rate: $58.07/HR · Role Location: Memphis, TN; hybrid 80% in office · Office Location: Tied to Nashville Client Office but candidate must be in Memphis · Duration of Role: 1 year; possible extension · Client Fle ...
-
Senior Electrical Engineer
3 weeks ago
Ascend Recruiting Partners Memphis, United StatesAbout the job Senior Electrical Engineer · Role: Senior Electrical Engineer · Industry: Engineering · Location: Memphis, TN (Lakeland/Nashville area) · Remote or Hybrid Options: NO · Salary Range: $105,000 - $140,000 · Relocation: Possible · Type: Full-Time/Exempt/Benefits · Ove ...
-
Senior Electrical Engineer
3 weeks ago
Ascend Recruiting Parnters Memphis, United StatesJob Description · Job Description · Role: Senior Electrical Engineer · Industry: Engineering · Location: Memphis, TN · (Lakeland/Nashville · area) · Remote or Hybrid Options: NO · Salary Range: $105,000 - $140,000 · Relocation: Possible · Type: Full- Time/Exempt/Benefits · ...
-
Power BI
2 weeks ago
RIT Solutions, Inc. Memphis, United StatesLocation- Hybrid - 100 mile radius of office required/TN-Nashville. 1-2 days per week as per requriement. · Candidates with manufacturing domain experince are highly desirable. · Education & Experience Required: · • 5+ years' experience in Reporting and as much experience in P ...
-
Civil Designer
1 week ago
A2H , Inc. Memphis, United StatesA2H, an award-winning Engineering/Architecture/Planning firm, strives to Create an Enhanced Quality of Life for our Clients and Community by providing design and consulting services for the built environment. For over 36 years, A2H has provided solutions to regional and national ...
-
Plumbing Designer
2 weeks ago
A2H , Inc. Memphis, United StatesA2H, an award-winning Engineering/Architecture/Planning firm strives to Create an Enhanced Quality of Life for our Clients and Community by providing design and consulting services for the built environment. For over 37 years, A2H has provided solutions to regional and national c ...
Senior Customer Success Specialist Hybrid Nashville - Memphis, United States - One10 Inc
Description
About UsAt One10, we are more than just a workplace; we are a community of individuals who share a common belief the belief in better products and, equally important, the belief in a better youBelieve in Better Solutions:
We take pride in the work we do because we believe in the transformative powers of innovation and recognition.
Our commitment to excellence drives us to create solutions that go beyond the ordinary, solutions that have a positive impact on the lives of our customers and clients.
Joining One10 means contributing to a culture of continuous improvement, where each day is an opportunity to push boundaries, challenge the status quo, and redefine what's possible.
We believe in crafting solutions that make a difference and in setting new standards for quality and ingenuity.Believe in a Better You:
At One10, we recognize that our greatest asset is our people. We are committed to fostering an environment that empowers you to thrive both personally and professionally. We believe that by investing in your growth and well-being, we collectively strengthen our ability to achieve greatness.
From tailored development programs to a supportive and inclusive culture, we are dedicated to providing the resources and encouragement needed for you to become the best version of yourself.
Your success is not just a professional goal; it's our shared commitment.Role OverviewAs the Sr Customer Success Specialist, you will perform program operational/support activities leveraging technology-based tools and internal resources, ensuring that work is delivered on time and in accordance with client requirements.
Scope of WorkUnderstand the Statement of Work between One10 and the client.This includes but is not limited to understanding the program details and client goals, program website functionality, technical processes, and administrative/reporting applications.
For new program implementations, perform technical platform setup tasks to include configuration of website modules, pages, reports, and perform quality checks prior to launchServe as the program website/application super user, responding effectively to inquiries from clients and program participants; conduct website and functionality demonstrations for clients and internal departmentsManage ongoing website changes/functionality; perform updates to website content using content management tools and/or basic HTML code editsProduce detailed, accurate client and internal program reports, typically using Excel but may also run basic SQL queries or leverage other system-based applications; perform manipulation of reports when neededMonitor and process the receipt of client files and other inputs (e.g., program enrollment forms or award claim forms).
Generate and/or perform quality-checks on participant reward payout files, where accuracy is particularly vitalLiaise with IT team e.g., perform website troubleshooting and report technical issues to IT team to investigate; also request custom reports when needed.
Monitor IT service requests for timely resolution and assist with testing system updatesParticipate in or occasionally lead client calls regarding program status, new solution functionality and program reportingMonitor and respond to participant inquiries submitted to the program email box; also address participant inquiries that may be escalated from Customer Success Coordinators via the contact center or the clientWork closely with the Client Services and Finance teams, as well as the Customer Success Manager, to manage client invoicing; produce billing spreadsheets and backup as requiredWork to increase overall satisfaction and retention of clients on assigned programs with the ability to use independent judgment; maintain close liaison with Client Services, Program Manager; and Director, I&RKnowledge, Skills, and AbilitiesBachelors degree strongly preferred or equivalent business experience4+ years client account management/operational experience or previous Customer Succes experienceProven proficiency in MS Word, Excel, and PowerPoint; intermediate to advanced Excel skillsSuccessful experience working in a fast-paced team environment; ability to multi-taskHigh attention to detailExcellent verbal and written communication skillsFamiliarity with project management software is a plus, e.g.
Azure service ticketing, is a plusHigh-level familiarity with running SQL queries a plusAbility to work in clients Nashville office 2-3 days per weekWhat We Promise:
A Culture of Innovation:Join a team that thrives on creativity, welcomes diverse perspectives, and embraces the spirit of innovation
Professional Development:
Engage in continuous learning opportunities, mentorship programs, and career paths that align with your aspirations
Collaborative Community:
Be part of a supportive and collaborative community that values teamwork, communication, and the collective pursuit of excellence
Work-Life Harmony:
We understand the importance of work-life balance and are committed to creating an environment where you can excel at work while enjoying a fulfilling personal life
Meaningful Impact:
Contribute to projects that matter, work on cutting-edge technologies, and be part of a company that makes a positive impact on the world.
Join us at One10 and be part of a journey where we not only believe in better products but also believe in empowering you to become a better, more fulfilled individual.
Together, we will shape a future where innovation knows no bounds, and personal growth is not just encouragedit's celebrated.Welcome to a place where your potential is recognized, your contributions matter, and where believing in better extends to both what we create and who we are.
Believe in Better.This job description is intended to convey the general nature and scope of the position and not to be construed as an exhaustive list of all responsibilities, duties, and skills required.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.One10 is proud to be an equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
#LI-Hybrid#J-18808-Ljbffr
