- Work at our South Florida Helpdesk, responding to live support tickets.
- Troubleshoot and resolve issues pertaining to Xcontrol software solutions that may be reported by clients.
- Work closely to mitigate identified risks proactively.
- Aid in the remote deployment of Xcontrol software solutions and upgrades to client labs and production environments.
- Maintain documentation of all deployments and troubleshooting efforts.
- Work with project teams providing support for Xcontrol projects they may be executing in order to support timely project completion.
- Ability to work in a realtime environment with excellent troubleshooting skills.
- Sound decisionmaking skills with ability to effectively support customers in a demanding environment.
- Excellent written and verbal communications skills.
- Strong collaboration skills.
- Ability to handle multiple assignments under pressure while maintaining professional composure, managing solutions to complex technology problems.
- Available to work weekly in our South Florida office, with the possibility of working some days from home.
- Ability to work irregular shifts (nights or weekends) either in a rotation or consistently.
- Experience in cruise industry technology delivery.
- Ability to triage performance issues on Windows and Linux servers.
- Ability to triage connectivity issues in Layer 2 / Layer 3 networks.
- Experience with Docker containers.
- Experience with Jira and Confluence.
- Experience working with Palo Alto or other enterprisegrade firewalls.
- Experience working with VMWare or other virtual server hosting environments.
- Experience with Oracle and/or MSSQL databases and/or SQL Queries
-
Customer Support Engineer
3 weeks ago
Wabtec Tallahassee, United StatesWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmat ...
-
Customer Support Engineer
3 weeks ago
Wabtec Tallahassee, United StatesWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmat ...
-
Technical Support Engineer
5 days ago
Siemens Gamesa Tallahassee, United StatesIt takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. · Position Overview · Technical Support Engineer providing both remote and onsite ...
-
Technical Support Engineer
5 days ago
Genesys Tallahassee, United StatesGenesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of C ...
-
Turbocor Technical Support Engineer
2 days ago
Danfoss LLC Tallahassee, United StatesProvide high-level after-sales technical support including the diagnosis and repair of the entire range of oil-free Turbocor centrifugal compressors. - Use electronic log data, compressor operational data, and other compressor and chiller system symp Technical Support, Support En ...
-
Turbocor Technical Support Engineer
1 week ago
Danfoss LLC Tallahassee, United StatesTurbocor Technical Support Engineer · Requisition ID: 39019 · Job Location(s): · Tallahassee, FL, US · Job Description · Are you passionate about working for an industry leader in sustainability? Danfoss provides solutions to our generation's greatest energy challenges. As the wo ...
-
Network Architect
19 hours ago
CAI Tallahassee, United StatesJob ID Number · R2671Employment Type · Full timeWorksite Flexibility · OnsiteJob Summary · We are looking for a motivated Network Architect ready to take us to the next level If you have a minimum of 10 years of IT work experience in infrastructure/network environments performing ...
-
Travel Radiology Technologist
1 day ago
Planet Healthcare Tallahassee, FL, United StatesPlanet Healthcare is seeking a travel Radiology Technologist for a travel job in Tallahassee, Florida. · Job Description & Requirements · Specialty: Radiology Technologist · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: 13 weeks · 40 hours per week · ...
-
Travel Interventional Radiology Technologist
1 week ago
Planet Healthcare Tallahassee, FL, United StatesPlanet Healthcare is seeking a travel Interventional Radiology Technologist for a travel job in Tallahassee, Florida. · Job Description & Requirements · Specialty: Interventional Radiology Technologist · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: ...
-
Software Engineer- On-Site
2 weeks ago
Danfoss Tallahassee, United StatesRequisition ID: 37600 · Job Location(s): · Tallahassee, FL, US · Job Description · This Software Engineering position will require the successful candidate to work through the Full SDLC under the guidance of lead team members, from Requirements Elicitation, Test Cases, Design, Im ...
-
Field Technical Customer Support 2
3 weeks ago
Life & Safety Tallahassee, United StatesFor this opening we will consider candidates from the following locations: ,FL,United States | · Intrado is looking to hire a PSAP (911) Field Services Tech to join our Life & Safety business segment. This role will travel throughout Florida installing and maintaining our equipm ...
-
CMT Field Engineer
1 week ago
NOVA Engineering and Environmental, LLC Tallahassee, United StatesEstablished in 1996, NOVA was originally founded to provide Environmental Consulting, Geotechnical Engineering, and Construction Materials Testing and Inspection services to the design and construction community, largely in the southeastern United States. Since our founding, NOVA ...
-
Structural Engineer
1 week ago
NOVA Engineering and Environmental, LLC Tallahassee, United StatesEstablished in 1996, NOVA was originally founded to provide Environmental Consulting, Geotechnical Engineering, and Construction Materials Testing and Inspection services to the design and construction community, largely in the southeastern United States. Since our founding, NOVA ...
-
Assistant in Research, 12 Month Salaried
1 week ago
Florida State University Tallahassee, United StatesDepartment · National High Magnetic Field Laboratory (NHMFL) · Responsibilities · The National High Magnetic Field Laboratory (MagLab, ) is seeking an exceptional individual for an Assistant-In-Research (faculty) position on mechanical characterization of materials in suppor ...
-
Business Analyst
1 week ago
Hire IT People, Inc Tallahassee, United StatesTitle: Business Analyst (hybrid) · Must-have skills: at least 5 years of exp in business process reengineering and documentation; experience with Structured Query Language (SQL) and querying databases; PALM or FLAIR or financial projects exp · PREFERRED : government experience, S ...
-
CWI/NDT Level II Technician
2 weeks ago
NOVA Engineering and Environmental, LLC Tallahassee, United StatesEstablished in 1996, NOVA was originally founded to provide Environmental Consulting, Geotechnical Engineering, and Construction Materials Testing and Inspection services to the design and construction community, largely in the southeastern United States. Since our founding, NOVA ...
-
Software Engineer- On-Site
2 weeks ago
Danfoss LLC Tallahassee, United StatesSoftware Engineer- On-Site · Requisition ID: 37600 · Job Location(s): · Tallahassee, FL, US · Job Description · This Software Engineering position will require the successful candidate to work through the Full SDLC under the guidance of lead team members, from Requirements Elicit ...
-
NET Applications Architect
1 week ago
Hire IT People, Inc Tallahassee, United StatesTitle: .NET Applications Architect (remote option) · Must-have skills: 5 years of relevant architecture experience; experience as a .NET full stack developer; finance background; governmental experience. · Candidate must be located in Tallahassee, FL · Estimated Duration: 12 mon ...
-
Azure Certified .NET Developer
2 weeks ago
HuMetis Technologies Inc. Tallahassee, United StatesJob Description: · • Develop and implement new software features, web pages, APIs, Azure Functions, and backend modules. · • Develop unit tests and maintain source control using Git/TFS. · • Unit test components to ensure they meet acceptance criteria and are scalable · • Test an ...
-
telecommunications specialist iii
3 weeks ago
State of Florida Tallahassee, United StatesRequisition No: · Agency: Management Services · Working Title: TELECOMMUNICATIONS SPECIALIST III · Pay Plan: Career Service · Position Number: · Salary: $ 34, $42,046.68 · Posting Closing Date: 05/08/2024 · Total Compensation Estimator Tool · Telecommunications Ordering S ...
Product Support Engineer - Tallahassee, United States - Xcontrol
3 weeks ago
Description
Xcontrol seeks a Product Support Engineer to join our South Florida team.In this role, you will be responsible for the deployment and support of our products to clients around the world.
You will work on a variety of projects, from new product deployments to troubleshooting issues in live environments. You will also be responsible for communicating with clients and providing them with technical support.Responsibilities
Minimum of Associates or Bachelor's degree in information systems, management information systems, computer science or related field.
Experience
Minimum of 1 year of experience in helpdesk work, IT support role or other similar type of functions.
Skills
#J-18808-Ljbffr