Medical Receptionist - Brandon, United States - Brandon Area Ear Nose and Throat

Description

Job Description

We are seeking a highly experienced and skilled Medical Receptionist to join our team. As the first point of contact for our medical facility, you will play a crucial role in ensuring efficient operations and providing exceptional customer service to our patients. The ideal candidate will have a minimum of 5 years of experience in a medical receptionist role, with a strong understanding of medical terminology, office procedures, and excellent interpersonal skills.

Part-time Monday through Thursday

$14-$17 per hour (based of experience)

Responsibilities:

• Greet patients and visitors in a professional and courteous manner.
• Manage patient appointments, including scheduling, rescheduling, and cancellations.
• Answer phone calls promptly and direct them to the appropriate department or individual.
• Verify patient information and insurance details accurately.
• Collect co-payments and process payments for services rendered.
• Maintain patient records and ensure all documentation is complete and up-to-date.
• Coordinate referrals and obtain necessary authorizations as required.
• Assist with administrative tasks such as filing, faxing, and data entry.
• Handle inquiries from patients, physicians, and other healthcare professionals.
• Collaborate with medical staff to ensure seamless patient care and efficient workflow.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Perform other duties as assigned by management.

Requirements:

• High school diploma or equivalent; additional education or training in medical office administration is preferred.
• Minimum of 5 years of experience as a medical receptionist in a healthcare setting.
• Computer efficient
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Knowledge of medical terminology, procedures, and insurance processes.
• Demonstrated customer service skills and a patient-focused approach.
• Ability to maintain professionalism and composure in stressful situations.
• Flexibility to adapt to changing schedules and patient needs.
• Strong organizational and time management skills.