Equipment Install Technician - Columbus
1 day ago
Job description
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles.
The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers .
If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
All positions are onsite, unless otherwise stated.Job Overview
This position is responsible for the installation of all equipment in the practitioner's office with a focus on excellent customer service.
Key Responsibilities
Provides repair and installation services to our customers in a courteous and professional manner. May also provide installation services to customers on an as needed basis.
Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.
Can work independently and manage all on site installation, repair maintenance and test tasks.
Understands various stages of install projects and steps necessary to stay on track and within timeline. Ability to shift gears and work in multiple areas of a project, depending on the demand/scope of project.
Run small stand-alone jobs as a project lead for equipment (e.g. mechanical room installs or upgrades, sterilization centers, single operatory expansions or replacement equipment items throughout office).
Provide direction and supervision of a level 1 Installer while working on a project.
Complete more complex equipment installation such as IO x-ray, Dry Vacuum, and ceiling mounted equipment without direction or supervision.
Follow proper troubleshooting steps to diagnose errors on technical problems and determine proper solutions.
Comprehends customer requirements and make appropriate recommendations to optimize the customer experience.
Maintains and manages proper levels of inventory in van.
May assist with other more junior technicians' assignments as required to ensure quality customer service is being provided
Produces timely and detailed service reports.
Attends all required training, which includes but is not limited to Henry Schein Dental Career Development training and specific manufacturer technical training.
Complies with all OSHA regulations as outlined in the OSHA manual and training. Maintains and utilizes personal protective equipment when needed.Communicates in a timely manner to all Team Members and HUB dispatchers, keeping all informed of progress of assignments.
Completes all work orders in a timely manner. The work order should be reviewed with the customer or a responsible staff member prior to departure. This review should include the time in the office, work performed, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing.
Submits all job-related paperwork within the required timeframes. This includes but is not limited to FDA Forms, expense reports, and any other required paperwork.
Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.
Participates in special projects and performs other duties as required.
Auto req ID
466203BR
Minimum Education Required
High School/GED
Job_Category
Technician
Additional Qualifications/Responsibilities
SPECIFIC KNOWLEDGE &
SKILLS:
Proven ability to administer timely and accurately (work orders, FSRs, Concur, eTime, RMA's, 2579 reporting, etc.)
Intermediate knowledge of hydraulics, mechanical and electrical systems
GENERAL SKILLS &
COMPETENCIES:
Ability to lead installations
Must work well independently
Intermediate troubleshooting skills
Proven ability to work with confidential information
Ability to present preventative maintenance to customer
Independent self-starter
Intermediate computer skills
Interpersonal/ communication skills
Proven ability to administer on time and accurately (work orders, FSRs, concur, e-time, RMA's, 2579 reporting, etc.)
Proven ability to work with confidential information
WORK EXPERIENCE:
Typically, 3 to 5 years of dental industry experience with demonstrated proficiency, strong mechanical background and customer service background.
PREFERRED EDUCATION:
Typically, High School education, vocational training and/or on-the-job training. Associates degree or Technical School Certification is preferred.
TRAVEL / PHYSICAL DEMANDS:
The Equipment Install Technician (EIT) position will require the delivery, installation and repair of Equipment involving Henry Schein customers. Technicians will be expected to maneuver large equipment as needed.
The physical nature of the position, at times, may require substantial and/or repetitive bending, stopping, lifting and climbing of ladders.
Henry Schein, Inc.is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
City*ColumbusState*Ohio
Job Code
Technician_ _Technician
Affiliate Sponsor
Henry Schein
Salary Range
Not Disclosed
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