- Assisting the nursing staff in the medical claim audit process by contacting healthcare providers to request and obtain billing documents via fax, mail & e-mail for claims processing
- Organize and prioritize claims daily for follow up of billing documents not received
- Processes document request cancellations
- Meets or exceeds the Document Retrieval Performance Standards established by the Document Retrieval department
- Performs other related responsibilities as assigned
- Maintain awareness of and ensure adherence to ZELIS standards regarding privacy
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Zelis Healthcare Morristown, United StatesThe Document Retrieval Specialist is responsible for contacting healthcare providers to request and obtain billing documents and processes document request cancellations. · Key Responsibilities: · Assisting the nursing staff in the medical claim audit process by contacting heal ...
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Zelis Morristown, United StatesThe Document Retrieval Specialist is responsible for contacting healthcare providers to request and obtain billing documents and processes document request cancellations. · Key Responsibilities: · Assisting the nursing staff in the medical claim audit process by contacting health ...
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Document Retrieval Specialist 1 - Morristown, United States - Zelis
Description
The Document Retrieval Specialist is responsible for contacting healthcare providers to request and obtain billing documents and processes document request cancellations.
Key Responsibilities:
Professional Experience:
Healthcare/Medical Claims experience a plus
Customer Service experience a plus
Great verbal communication skills
Knowledge of MS Outlook, MS Word, & Internet Explorer
Strong prioritizing & organizational skills
Excellent customer service & telephone skills
Education:
High School Diploma
Associate's degree is a plus
