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- JobID: [Guest Service / Front Desk] As a Member Services Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities including answering phones in a friendly manner and assisting callers with a variety of questions; Facilitate needed updates to member's accounts; Respond to member questions and concerns in a timely and professional manner; Check members into the system; Take prospective members on tours...